Donor Engagement Specialist
3 weeks ago
Job Description:
As a Donor Engagement Specialist at TPP Recruitment, you will play a pivotal role in ensuring an exceptional experience for the organisation's donors, supporters, and external stakeholders.
The successful candidate will have knowledge of supporter engagement and customer care policies, processes, and programmes. They will be responsible for managing responses to enquiries, comments, and complaints with sensitivity and professionalism.
Key Responsibilities:
- Team Leadership: Line-manage the Supporter Engagement team
- Supporter Engagement: Oversee the processing of donations and post while ensuring compliance with charity regulations
- Community Fundraising: Develop and deliver a community fundraising programme that inspires supporters and grows the network
About You:
We are looking for a highly skilled and experienced professional who can lead our Supporter Engagement team to success. If you have experience of working in a supporter engagement role or equivalent, we would love to hear from you.
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