Donor Engagement Specialist

1 week ago


London, Greater London, United Kingdom TPP Recruitment Full time

About the Opportunity

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We are recruiting for a Supporter Engagement Manager to lead our Supporter Engagement team and develop a community fundraising programme that inspires supporters and grows our network.

The successful candidate will have a proven track record of developing and maintaining strong relationships with donors, supporters, and stakeholders. They will also possess excellent communication and leadership skills, with the ability to motivate and manage a team to achieve their objectives.

Responsibilities:

  • Lead the Supporter Engagement team, including Supporter Engagement Officers (x3), Senior Community Fundraising Officer, and Supporter Engagement & Database Assistant.
  • Oversee the processing of donations and post while ensuring compliance with charity regulations.
  • Develop and deliver a community fundraising programme that inspires supporters and grows our network.
  • Work closely with the Database team to ensure accurate and effective logging of activity.
  • Ensure full operational compliance with charity regulations, GDPR, and data protection practices.

Requirements

  • Experience in a similar role, with a strong understanding of supporter engagement and customer care policies and procedures.
  • Excellent communication and interpersonal skills.
  • Ability to motivate and manage a team to achieve their objectives.

What We Offer

  • An estimated salary of £40,000 per annum, plus benefits.
  • A hybrid working arrangement, with two days per week in the office.
  • Opportunities for training and development.


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