Donor Engagement Specialist
1 week ago
About the Opportunity
">We are recruiting for a Supporter Engagement Manager to lead our Supporter Engagement team and develop a community fundraising programme that inspires supporters and grows our network.
The successful candidate will have a proven track record of developing and maintaining strong relationships with donors, supporters, and stakeholders. They will also possess excellent communication and leadership skills, with the ability to motivate and manage a team to achieve their objectives.
Responsibilities:
- Lead the Supporter Engagement team, including Supporter Engagement Officers (x3), Senior Community Fundraising Officer, and Supporter Engagement & Database Assistant.
- Oversee the processing of donations and post while ensuring compliance with charity regulations.
- Develop and deliver a community fundraising programme that inspires supporters and grows our network.
- Work closely with the Database team to ensure accurate and effective logging of activity.
- Ensure full operational compliance with charity regulations, GDPR, and data protection practices.
Requirements
- Experience in a similar role, with a strong understanding of supporter engagement and customer care policies and procedures.
- Excellent communication and interpersonal skills.
- Ability to motivate and manage a team to achieve their objectives.
What We Offer
- An estimated salary of £40,000 per annum, plus benefits.
- A hybrid working arrangement, with two days per week in the office.
- Opportunities for training and development.
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