Patient Services Assistant
4 weeks ago
Job Summary
\We are seeking a skilled Patient Services Assistant to join our team at North Middlesex University Hospital. As a key member of our support staff, you will be responsible for providing excellent customer service to patients, families, and visitors.
\You will work closely with the ward team to ensure smooth operations, manage administrative tasks, and maintain accurate records. Your primary responsibility will be to communicate effectively with patients, families, and healthcare professionals, ensuring exceptional patient outcomes.
\Main Responsibilities:
\- \
- To communicate effectively and with a friendly manner with all staff groups and families.\
- To pass on messages given in role to the appropriate person as soon as possible.\
- To adhere to the Trust's Equal Opportunities policy in the workplace.\
- To respond to requests for information and, where appropriate, pass on information to others, maintaining confidentiality.\\[/ul]\
Requirements:
\- \
- Experience in working with the NHS organisation.\
- Key skills in numeracy and literacy.\
- Clear communication skills.\
- Good key board skills.\\[/ul]\
Salary: £19,000 - £23,000 per annum, based on experience.
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