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Asset Protection Associate
2 months ago
About HomeSense
HomeSense is a leading off-price retailer of clothing and homeware, dedicated to helping customers express their personality at home. Our stores offer a unique and exciting shopping experience, with a wide range of high-quality products at affordable prices.
Job Summary
We are seeking a skilled Loss Prevention Officer to join our team. As a Loss Prevention Officer, you will play a critical role in maintaining the security and integrity of our stores. Your primary responsibility will be to deter and prevent loss on the sales floor, while also providing excellent customer service and supporting the store team.
Key Responsibilities
- Support a positive customer experience by being a visible and approachable presence at store entrances.
- Deter loss on the sales floor through proactive measures and effective communication with customers and colleagues.
- Work closely with the store team to maintain security and protect company assets.
- Provide excellent customer service and respond to customer inquiries in a professional and courteous manner.
- Stay alert and aware of potential security risks, and take prompt action to prevent or respond to incidents.
Requirements
- Previous experience in a customer-facing role, preferably in a retail or security environment.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and conflict resolution skills.
- Ability to remain calm and professional under pressure.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A fun and supportive work environment.
- Uniform and equipment provided.
About TJX Europe
TJX Europe is a leading off-price retailer of clothing and homeware, with a strong commitment to diversity and inclusion. We are proud to offer a welcoming and inclusive work environment, where all associates feel valued and empowered to succeed.
