Customer Service Team Member
6 days ago
We are seeking a highly motivated and ambitious individual to join our Packaging site in Newcastle as a Customer Service Apprentice. As a member of our sales and customer team, you will gain hands-on experience in processing order requests, building strong relationships with customers, handling and resolving customer queries and complaints.
During this 17-month Apprenticeship programme, you will also receive the support of course tutors, workplace coaches, and mentors to help you develop your skills and potential. You will work on various tasks including document records maintenance and using Microsoft packages efficiently.
This is an exciting opportunity for someone who enjoys working in a sales and customer environment. With excellent verbal and written communication skills, you will be able to communicate effectively with customers and colleagues.
We offer a competitive salary of £18,000 per year and a range of benefits including pension scheme, life assurance, income protection, and 25 days' holiday plus bank holidays.
You will be required to have:
- GCSE English and Maths at grade C or grade 4 or above or equivalent
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