Administrative Assistant
1 month ago
Mount Pleasant Health Centre is seeking a highly motivated and detail-oriented Administrative Assistant to join our team. As a key member of our administrative team, you will be responsible for managing medical records, ensuring accuracy and confidentiality, and supporting the wider administrative team.
Main Duties- Manage and maintain accurate and up-to-date medical records, ensuring compliance with data protection and record management policies.
- Review and summarise patient clinical records, entering summaries into the electronic patient record in a timely manner.
- Input data into SystmOne clinical system with precision, ensuring that entries reflect the patient's complete medical history.
- Organise and tidy up the clinical tree by sorting patient data into relevant folders, presenting data in a clear and concise manner.
- Proactively flag relevant information to the General Practitioner (GP) according to established protocols.
- Dispose of non-essential information within the patient file in compliance with data protection and record management policies.
- Sort and prepare patient records and incoming letters for summarisation, ensuring that all necessary documents are available and complete.
- Liaise with other healthcare providers and institutions to obtain any missing or incomplete information needed to maintain a comprehensive patient record.
- Regularly audit patient records for completeness and accuracy, identifying and rectifying any gaps or errors in accordance with practice protocols.
Mount Pleasant Health Centre is one of the largest training practices in Exeter, serving over 17,000 patients in a purpose-built premises. We are a SystmOne Practice and pride ourselves on being a friendly and caring place to work, with an open-door policy and daily team meetings.
Requirements- Experience in clinical coding and/or summarising.
- Experience of working in a busy office environment.
- Experience of using computers, with good keyboard skills.
- Experience of SystmOne or other clinical systems.
- Works effectively, independently, and as a member of a team.
- Ability to remain calm and composed in high-pressure situations.
- Excellent interpersonal skills.
- Good administrative and organisational skills, with the ability to prioritise work.
- Ability to deal with personal information sensitively and respect patients' right to confidentiality.
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