Senior Life Sciences Field Specialist

4 weeks ago

London, Greater London, United Kingdom CTI Clinical Trial and Consulting Services Full time

Oxford Nanopore Technologies is a leading developer of innovative sequencing solutions. Our goal is to enable the analysis of any living thing, by anyone, anywhere.

We are seeking a Senior Life Sciences Field Specialist to join our team in a clinical and applied space. As a key member of our cross-functional team, you will provide high-quality technical expertise, training, consultancy, and representation for key strategic partnerships and customers.

Key Responsibilities:

  • Provide front-line clinical and applied applications solutions support to external partners and closed early access customers on all aspects of the Nanopore sequencing workflow including sample preparation, sequencing, and data analysis.
  • Support with implementation and adoption of new clinical and applied solutions, troubleshooting, and guide them during early access phases.
  • Work with customers in their labs to run the new workflows end-to-end so as to gather good quality feedback on product performance, usability, etc.
  • Collaborate with internal teams to complete evaluation of external partner's solution and provide high-quality technical feedback to project leads.
  • Support external partners' training and onboarding and manage 2nd line technical support during project phase and early commercialisation.
  • Develop technical documentation and train global technical support teams with the Global Technical Director and Technical Enablement team.

What We're Looking For...

  • An MSc or PhD in life sciences, or equivalent experience.
  • Solid background of lab experience, with proven knowledge and understanding of genetics, molecular biology, cell biology, and related fields.
  • Experience working in clinical or diagnostic labs/organisations.
  • Experience within a regulated environment.
  • Previous experience with oral presentations, teaching, or training other scientists.
  • Commercial experience with support, or within a customer-facing role, would be a plus.
  • Previous experience as a field applications scientist within a clinical market would be desirable.

We offer an attractive salary package, generous pension contributions, private healthcare, and an excellent starting salary of approximately $100,000 per annum.

The company has developed a new generation of nanopore-based sensing technology enabling the real-time, high-performance, accessible, and scalable analysis of DNA and RNA. The technology is used in more than 100 countries to understand the biology of humans and diseases, plants, animals, bacteria, viruses, and whole environments.

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