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Life Sciences Field Engineer

1 month ago

London, Greater London, United Kingdom Getinge Ltd. Full time

About the Job

We are looking for a skilled Life Sciences Field Engineer to contribute towards our Life Sciences service team in the South West & South East, England area.

The successful candidate will have a background and relevant qualifications in Mechanical or Electronic Engineering and will have experience of field-based work.

You will be responsible for carrying out routine testing of medical devices, undertaking mechanical servicing of equipment, and resolving complex issues in a dynamic and changing environment.

Key Responsibilities

  • Dealing with customers, demonstrating excellent communication skills and a desire to deliver the best possible service
  • Carrying out routine testing of medical devices to the relevant standards and undertaking mechanical servicing of equipment
  • Problem solving, combining initiative with a practical and logical approach to all aspects of the job
  • Electrical / mechanical fault finding of equipment
  • Calibration of equipment, where necessary, reporting all faulty equipment or equipment out of calibration to the Line Manager
  • Maintaining and monitoring adequate stock levels of spare parts in order to be able to respond to call-outs in a timely manner
  • Producing quality service documentation for submission to the customer
  • Maintaining regular communication with the internal Service Department, Technical Department and Service Managers
  • Following the correct returns and non-conformance report procedures at all times
  • Organising and prioritising a continuously changing workload, ensuring that all customers' calls and enquiries are responded to quickly and effectively
  • Out of hours stand by cover, on a rota basis, in order to accommodate the needs of our customers
  • Providing Validation reports in specified time frames
  • Assisting team members as and when required/requested
  • Providing sales leads to relevant Service/Sales Managers
  • Observing and complying with Quality System duties and responsibilities at all times
  • Observing and complying with company and on-site Health & Safety requirements at all times