Hospitality Operations Coordinator

3 weeks ago


London, Greater London, United Kingdom Restaurant Associates Full time
Hospitality Administrator Role

We are seeking a skilled Hospitality Administrator to join our team at Restaurant Associates. This role will involve managing guest experiences, supporting logistics, and ensuring high standards are met.

Key Responsibilities:
  • Event Planning & Coordination:
  • Assist in preparing and managing hospitality programs, ensuring all logistics are in place.
    • Liaise with vendors, caterers, and suppliers to organize event setups, catering, seating arrangements, and entertainment.
    • Support the coordination of VIP experiences, ensuring all guest requests and requirements are handled efficiently.
  • Client & Guest Management:
    • Act as the primary point of contact for VIPs, corporate clients, and sponsors attending hospitality events.
    • Address any special requests or needs from guests, ensuring a seamless and high-quality experience.
    • Prepare guest lists, invitations, and other event-related communications.
  • Budgeting/Reporting:
  • Assist with managing hospitality budgets, tracking costs and expenditures to ensure projects remain within budget.
  • Prepare post-event reports, including guest feedback, event performance, and financial summaries.
  • Administration & Documentation:
  • Maintain accurate records, contracts, and correspondence related to hospitality operations.
  • Process invoices, purchase orders, and other documentation related to event logistics.
Requirements:
  • Previous experience in the sports industry is a plus.
  • 2-3 years of experience in hospitality, event planning, or customer service, ideally in high-end or corporate environments.
  • Exceptional organizational and multitasking skills.
  • Ability to work under pressure and adapt to fast-paced environments.
  • Proficiency in MS Office Suite (Excel, Word, PowerPoint).
  • Attention to detail and a proactive problem-solver.
  • High level of professionalism and discretion.
About Us:
As part of Compass, we help to feed people, fuel progress, and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks, and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

We are committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength.

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