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Senior Technical Support Specialist
2 months ago
Job Title: Senior Technical Support Specialist
About Us
Babcock International Group is a leading international technology company that works to create a safe and secure world, together.
Key Responsibilities
This role involves providing administrative support across the Royal School of Military Engineering (RSME) Contract. You will be responsible for:
- Supporting one supervisor at a time by raising purchase orders, receiving purchase orders, resolving queries, maintaining, and updating documentation and systems.
- Handling service support desk queries and dealing with incoming maintenance issues by assigning the case to the relevant engineer to work on it.
The Ideal Candidate
To succeed in this role, you should have good administrative skills with previous experience working in a similar role within a busy customer-focused organisation. You should also have experience working with management information systems and knowledge of Microsoft Office packages.
What We Offer
We offer full support and training in all aspects of this role. You don't need to have extensive experience, but willingness to learn is essential. We'd love to be part of your career development.
The successful candidate must be able to achieve Baseline Personnel Security Standard (BPSS) security clearance for this role.
Benefits
- Generous holiday allowance
- Contributory Pension scheme, with life assurance
- Employee share scheme
- Employee shopping savings portal
- Payment of Professional Fees
- Reservists in the armed forces receive 10-days special paid leave
- Holiday Trading is a benefit that allows employees to buy additional leave or sell up to one working week of annual leave from their annual entitlement
- 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
Estimated Salary
£23 per hour, based on a 37-hour working week. Please note that public transport links to our Minley site are limited. You can check what transport links are available to you using the postcode GU17 9LP.
