Delivery and Customer Service Specialist
4 days ago
About the Role
We are seeking a skilled Delivery and Customer Service Specialist to join our team. As a key member of our delivery team, you will be responsible for delivering exceptional customer service while ensuring the safe and efficient delivery of products.
Key Responsibilities:
- Loading and unloading merchandise from vans and trays in a safe and organized manner.
- Ensuring accurate and timely delivery of orders to customers.
- Providing excellent customer service by being courteous, friendly, and responsive to customer needs.
- Resolving any issues or concerns that may arise during delivery, including handling returns and exchanges.
- Maintaining a clean and tidy van and workspace.
- Following company policies and procedures to ensure compliance with health and safety regulations.
Requirements:
- A valid UK/EU/EEA driving license (full or automatic) with at least 12 months' experience.
- Excellent communication and interpersonal skills.
- The ability to work independently and as part of a team.
- Basic math skills and accuracy when handling cash and operating a point-of-sale system.
- Familiarity with the area and ability to navigate efficiently.
Benefits:
- A competitive hourly rate starting at £13.20 with opportunities for increases based on performance and location.
- A minimum of 16 guaranteed hours per week, with flexibility to work additional hours if desired.
- A range of benefits, including holiday pay, life insurance, and access to wellbeing services.
- Ongoing training and development opportunities to enhance your skills and career prospects.
About Us:
Tesco is one of the largest retailers in the UK, committed to providing excellent customer service and offering a wide range of products and services. We value our employees and offer a supportive and inclusive work environment. If you are passionate about delivering exceptional customer service and working as part of a dynamic team, we encourage you to apply for this exciting opportunity.
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