Delivery and Customer Service Specialist

4 days ago


Basildon, Essex, United Kingdom Tesco Full time

About the Role

We are seeking a skilled Delivery and Customer Service Specialist to join our team. As a key member of our delivery team, you will be responsible for delivering exceptional customer service while ensuring the safe and efficient delivery of products.

Key Responsibilities:

  • Loading and unloading merchandise from vans and trays in a safe and organized manner.
  • Ensuring accurate and timely delivery of orders to customers.
  • Providing excellent customer service by being courteous, friendly, and responsive to customer needs.
  • Resolving any issues or concerns that may arise during delivery, including handling returns and exchanges.
  • Maintaining a clean and tidy van and workspace.
  • Following company policies and procedures to ensure compliance with health and safety regulations.

Requirements:

  • A valid UK/EU/EEA driving license (full or automatic) with at least 12 months' experience.
  • Excellent communication and interpersonal skills.
  • The ability to work independently and as part of a team.
  • Basic math skills and accuracy when handling cash and operating a point-of-sale system.
  • Familiarity with the area and ability to navigate efficiently.

Benefits:

  • A competitive hourly rate starting at £13.20 with opportunities for increases based on performance and location.
  • A minimum of 16 guaranteed hours per week, with flexibility to work additional hours if desired.
  • A range of benefits, including holiday pay, life insurance, and access to wellbeing services.
  • Ongoing training and development opportunities to enhance your skills and career prospects.

About Us:

Tesco is one of the largest retailers in the UK, committed to providing excellent customer service and offering a wide range of products and services. We value our employees and offer a supportive and inclusive work environment. If you are passionate about delivering exceptional customer service and working as part of a dynamic team, we encourage you to apply for this exciting opportunity.



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