Front Desk Associate
7 days ago
We're seeking a skilled Receptionist to welcome guests at our Reading (Caversham Bridge) Premier Inn. As the face of our hotel, you'll use your excellent customer service skills to ensure a warm and memorable experience for our guests.
Key Responsibilities:
- Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly.
- Manage the front desk, handling check-ins, check-outs, and room assignments efficiently.
- Collaborate with the housekeeping team to ensure rooms are prepared to the highest standards.
- Process payments, handle guest queries, and maintain accurate records.
- Work effectively as part of a team to deliver a seamless guest experience.
What We Offer:
- A competitive hourly rate.
- A permanent contract with a guaranteed 32 hours per week.
- A supportive and inclusive work environment.
- Opportunities for career growth and development within Whitbread.
- A range of benefits, including a Whitbread Benefits card, pension scheme, and discounts on Premier Inn rooms and meals.
About Us:
Whitbread is a leading hospitality business, committed to delivering exceptional experiences for our guests. We're passionate about creating a welcoming and inclusive environment for everyone, and we're looking for like-minded individuals to join our team.
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