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Compliance Training and Policy Governance Specialist
2 months ago
About Coinbase
Coinbase is a leading cryptocurrency exchange and wallet provider, dedicated to making it easy for people and businesses to buy, sell, and use cryptocurrencies. We're a remote-first company, with a team of talented individuals working together to build the future of finance and Web3.
About the Role
We're seeking a highly skilled Compliance Training and Policy Governance Specialist to join our team. As a key member of our Compliance Training and Policy Governance team, you will be responsible for executing and overseeing the enterprise-wide document governance function and the compliance training and awareness program.
Key Responsibilities
- Support the execution of Coinbase's annual Compliance training plan by managing all related training administration tasks via the learning management system.
- Provide learner support for Compliance-owned courses.
- Provide Compliance training completion reports, including reports needed for regulatory exams, senior management or board presentations, status updates to various internal stakeholders or escalation (incomplete training assignments) as well as regular/day-to-day reports for QA purposes.
- Establish standards/best practices for compliance training administration and document relevant processes as desktop procedures.
- Maintain or update compliance training-related documentation.
- Support the creation of course evaluations and help prepare results in a standardized format.
- Maintain the Compliance Training intranet page.
- Support the development of senior management and/or board presentations as needed.
- Coordinate activities for the continuing education program and manage related training administrative tasks.
Policy Governance Responsibilities
- Support policy administration, including maintaining Coinbase's central repository and document records in the GRC system.
- Update content on the Policies intranet page.
- Help coordinate Q&A related efforts of policies and procedures as needed to ensure standards are followed.
Requirements
- Bachelor's degree or equivalent experience, preferably with a focus on education/training or instructional design.
- 4+ years of relevant experience, ideally in HR/L&D, compliance, legal or related role, preferably in a regulated environment.
- 2+ years of hands-on experience working with learning management systems (Docebo a plus).
- Training program administration experience (reporting, data analysis, program documentation).
- Highly technology literate; quickly learns new applications and tools.
- Ability to prioritize and organize work to meet deadlines.
- Team player and collaborator, but also comfortable moving projects forward independently.
- Project management skills and analytical with the ability to solve problems.
- Highly motivated, strong attention to detail, team oriented, and organized.
- Flexible and adaptable to the evolving needs of a high-growth and fast-paced organization.
- Proficiency with Google Suite (Google Drive, Gmail, Google Calendar, Google Slides, Google Sheets etc.) and Microsoft Office Suite (Word, PowerPoint, Excel).
- Motivated by Coinbase's mission and values.
Nice to Haves
- Compliance training administration experience.
- Previous exposure to policy management/governance.
- Working knowledge of GRC systems (Archer).
- Instructional design background/expertise, basic working knowledge of Articulate 360 and other content authoring tools.
