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Learning Resources Facilitator

2 months ago


London, Greater London, United Kingdom eTeach UK Limited Full time
Job Title: Learning Resources Facilitator - Support Specialist

Job Summary:

We are seeking a highly organized and customer-focused Learning Resources Facilitator to join our team at eTeach UK Limited. As a key member of our Learning Resources team, you will provide exceptional support to students and staff, ensuring the smooth operation of our Learning Resource Centres.

Key Responsibilities:

  • Contribute to the efficient and effective operation of the Learning Resource Centres, working collaboratively with colleagues to provide excellent support to students and staff.
  • Carry out counter duties, including the use of a computerized system to issue and discharge materials, ensuring accurate and efficient processing.
  • Assist users in researching and retrieving information from the Learning Resource Centre's paper-based and computerized resources, providing expert guidance and support.
  • Promote the Learning Resources service to students and staff, highlighting the benefits and resources available.
  • Support students in maintaining a positive and respectful learning environment, ensuring that all students can learn and thrive.

Requirements:

  • Excellent IT skills, including proficiency in Microsoft Office packages.
  • Strong communication and interpersonal skills, with the ability to work effectively with students and staff at all levels.
  • Ability to work under pressure, prioritize tasks, and meet deadlines in a fast-paced environment.
  • Experience of working in a team environment, with a commitment to collaboration and teamwork.
  • Understanding of and commitment to the eTeach UK Limited Equality and Diversity Policy, with practical ideas for implementation in this role.

Working Arrangements:

This is a part-time, term-time only position, requiring flexibility to work some evenings and occasional Saturdays. We offer a competitive salary and a range of benefits, including opportunities for professional development and growth.

How to Apply:

If you are a motivated and customer-focused individual with a passion for supporting students and staff, please visit our website to learn more about this exciting opportunity and to submit your application.