Health and Benefits Coordinator

1 month ago


Chichester, West Sussex, United Kingdom GB035 Mercer (UK) Limited Full time

About the Role

We are seeking a skilled Health and Benefits Administrator to join our Protections team in Chichester. As a key member of our successful business, you will be responsible for advising clients on all aspects of insured benefits relating to Group Income Protection, Group Life Assurance, and Critical Illness.

Key Responsibilities

  • Support the consulting team in gathering, organizing, entering, and analyzing data for client projects
  • Partner with internal and external stakeholders to deliver exceptional client service
  • Handle client and member queries, with support as needed, in line with service level agreements
  • Champion continuous improvement within the team and location
  • Develop and maintain technical and market knowledge
  • Quality check work for junior colleagues
  • Attend client meetings as required
  • Act as a training and technical referral for colleagues

Requirements

  • Previous administrative experience in a professional services environment
  • Strong understanding of Microsoft applications, including Excel, Word, and Outlook
  • Excellent written and oral communication skills
  • Ability to work with numbers and maintain accurate records
  • Excellent planning and organization skills, with the ability to work to deadlines
  • Ability to work independently and as part of a team, building strong relationships with clients and colleagues

What We Offer

  • A competitive benefits package, including 25 days annual leave, flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, and an employee assistance program
  • A range of flexible benefits, including the option to buy or sell up to 5 days of holiday per year, cycle to work, dental insurance, and health assessments

About Mercer

Mercer is a world leader in workplace health and benefits, operating in 135 countries. We bring together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management, and employee benefits.



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