Benefits Administrator

3 weeks ago

Chichester, West Sussex, United Kingdom GB035 Mercer (UK) Limited Full time

About the Role

We are seeking a skilled Benefits Administrator to join our Protections team in Chichester. As a key member of our team, you will be responsible for providing administrative support to clients and colleagues, ensuring the smooth delivery of our services.

Key Responsibilities

  • Support the consulting team in gathering, organising, entering and analysing data to be used for various client projects
  • Partner with internal/ external stakeholders to achieve the best service for clients
  • Deal with client and member queries (verbal and written), with support as appropriate in line with service level agreements
  • Champion continuous improvement within your team/location
  • Develop and maintain appropriate technical and market knowledge
  • Quality check work for junior colleagues
  • Attend client meetings as required
  • Act as a training and technical referral for colleagues

Requirements

  • Previous administrative experience in a professional services environment
  • A good understanding of Microsoft applications such as Excel, Word and Outlook
  • Excellent written and oral communication skills
  • Ability to work with numbers
  • Excellent planning and organisation skills with the ability to work to deadlines
  • Ability to work on own and as a team player, establishing good rapport with clients and colleagues

About Us

GB035 Mercer (UK) Limited is a world leader in workplace health and benefits. We operate in 135 countries, providing benefits solutions that meet the needs of businesses and their people. Our team of specialists design benefits solutions that draw from global intelligence and adapt to local markets.

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