IT Service Desk Expert

3 days ago


Morden, Greater London, United Kingdom Understanding Solutions Full time

We are looking for a highly skilled IT Service Desk Analyst to join our team on a contract basis.

The successful candidate will have hands-on experience with AOVPN and related remote access tools, as well as a strong understanding of iOS and Android devices.

Responsibilities include performing basic diagnostics and troubleshooting of hardware, utilizing IT Service Management (ITSM) tools for ticket management and asset tracking, and following IT best practices.

The ideal candidate will have excellent interpersonal and communication skills, focused on customer satisfaction.

The salary for this position is approximately £18,000-£20,000 per month, depending on the duration of the contract.



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