IT Service Desk Analyst
1 week ago
IT Service Desk Analyst
Location: Morden (Onsite)
Contract Length: 3–4 months (possible extension or perm)
Day Rate: Up to £200 Inside IR35
Start Date: 6th January
A leading local authority is seeking an experienced 1st/2nd Line IT Service Desk Analyst to join their team on a temporary basis. This role is critical in ensuring the smooth operation of IT systems, supporting both remote and on-site staff with exceptional customer service and technical expertise.
What You’ll Do:
- Provide outstanding customer service via phone and in person.
- Troubleshoot and resolve issues across Windows 10/11, Office 365, AOVPN, Autopilot, and Azure environments.
- Support users working remotely and on-site through VPN and remote support tools.
- Manage Active Directory, including user account setup and troubleshooting.
- Provide support for iOS and Android devices.
- Perform basic diagnostics and troubleshooting of hardware, including laptops and peripherals.
- Utilize IT Service Management (ITSM) tools for ticket management and asset tracking.
- Follow IT best practices, including ITIL principles.
Experience Needed:
- At least 3 years’ experience in IT support roles, ideally 1st/2nd line.
- Strong knowledge of Windows 10/11, Office 365, and cloud services like Azure.
- Hands-on experience with AOVPN and related remote access tools.
- Excellent troubleshooting skills, with a proactive and flexible approach.
- Strong interpersonal and communication skills, focused on customer satisfaction.
- Familiarity with ITIL principles and practices.
IT Service Desk Analyst
Location: Morden (Onsite)
Contract Length: 3–4 months (possible extension or perm)
Day Rate: Up to £200 Inside IR35
Start Date: 6th January
If you feel like this job aligns with your experience and you’re confident that you tick all of the boxes, then please apply to this advert with an updated CV. Please reach out to myself (Ross Britton @ Understanding Solutions) through LinkedIn if you have any questions.
-
It Service Desk Analyst
1 week ago
Morden, United Kingdom Understanding Recruitment Full timeIT Service Desk Analyst Location: Morden Contract Length: 3-4 months (possible extension or perm) Day Rate: Up to £200 Inside IR35 Start Date: 6th January A leading local authority is seeking an experienced 1st/2nd Line IT Service Desk Analyst to join their team on a temporary basis.This role is critical in ensuring the smooth operation of IT systems,...
-
It Service Desk Analyst
7 days ago
Morden, United Kingdom Understanding Solutions Full timeIT Service Desk Analyst Location: Morden (Onsite) Contract Length: 3–4 months (possible extension or perm) Day Rate: Up to £200 Inside IR35 Start Date: 6th January A leading local authority is seeking an experienced 1st/2nd Line IT Service Desk Analyst to join their team on a temporary basis.This role is critical in ensuring the smooth operation of IT...
-
IT Service Desk Analyst
1 week ago
Morden, United Kingdom Understanding Solutions Full timeIT Service Desk AnalystLocation: Morden (Onsite)Contract Length: 3–4 months (possible extension or perm)Day Rate: Up to £200 Inside IR35Start Date: 6th JanuaryA leading local authority is seeking an experienced 1st/2nd Line IT Service Desk Analyst to join their team on a temporary basis. This role is critical in ensuring the smooth operation of IT...
-
IT Service Desk Analyst
7 days ago
Morden, United Kingdom Understanding Solutions Full timeIT Service Desk AnalystLocation: Morden (Onsite)Contract Length: 3–4 months (possible extension or perm)Day Rate: Up to £200 Inside IR35Start Date: 6th JanuaryA leading local authority is seeking an experienced 1st/2nd Line IT Service Desk Analyst to join their team on a temporary basis. This role is critical in ensuring the smooth operation of IT...
-
IT Service Desk Analyst
7 days ago
Morden, United Kingdom Understanding Solutions Full timeIT Service Desk Analyst Location: Morden (Onsite) Contract Length: 3–4 months (possible extension or perm) Day Rate: Up to £200 Inside IR35 Start Date: 6th January A leading local authority is seeking an experienced 1st/2nd Line IT Service Desk Analyst to join their team on a temporary basis. This role is critical in ensuring the smooth...
-
IT Service Desk Analyst
6 days ago
Morden, United Kingdom Understanding Solutions Full timeIT Service Desk Analyst Location: Morden (Onsite) Contract Length: 3–4 months (possible extension or perm) Day Rate: Up to £200 Inside IR35 Start Date: 6th January A leading local authority is seeking an experienced 1st/2nd Line IT Service Desk Analyst to join their team on a temporary basis. This role is critical in ensuring the smooth operation of...
-
IT Service Desk Analyst
1 week ago
Morden, Greater London, United Kingdom Understanding Solutions Full timeIT Service Desk Analyst Location: Morden (Onsite) Contract Length: 3–4 months (possible extension or perm) Day Rate: Up to £200 Inside IR35 Start Date: 6th January A leading local authority is seeking an experienced 1st/2nd Line IT Service Desk Analyst to join their team on a temporary basis. This role is critical in ensuring the smooth operation of IT...
-
IT Service Desk Analyst
2 days ago
Morden, Greater London, United Kingdom Understanding Solutions Full timeIT Service Desk Analyst Location: Morden (Onsite) Contract Length: 3–4 months (possible extension or perm) Day Rate: Up to £200 Inside IR35 Start Date: 6th January A leading local authority is seeking an experienced 1st/2nd Line IT Service Desk Analyst to join their team on a temporary basis. This role is critical in ensuring the smooth operation of IT...
-
IT Service Desk Technician
2 days ago
Morden, Greater London, United Kingdom Understanding Solutions Full timeA leading local authority seeks a highly skilled IT Service Desk Analyst to provide outstanding customer service via phone and in person, while troubleshooting and resolving issues across various environments.The ideal candidate will have at least 3 years' experience in IT support roles, strong knowledge of Windows 10/11 and Office 365, and excellent...
-
1st Line Support
7 days ago
Morden, United Kingdom Understanding Solutions Full timeIT Service Desk Analyst Location: Morden (Onsite) Contract Length: 3–4 months (possible extension or perm) Day Rate: Up to £200 Inside IR35 Start Date: 6th January A leading local authority is seeking an experienced 1st/2nd Line IT Service Desk Analyst to join their team on a temporary basis. This role is critical in ensuring the smooth operation of IT...
-
Computer Systems Analyst
7 days ago
Morden, Greater London, United Kingdom Understanding Solutions Full timeWe are looking for a talented IT Service Desk Analyst to support users working remotely and on-site through VPN and remote support tools, utilizing IT Service Management (ITSM) tools for ticket management and asset tracking.The successful candidate will be familiar with ITIL principles and practices, with a proactive and flexible approach to problem-solving.
-
1st Line Support
1 week ago
Morden, Greater London, United Kingdom Understanding Solutions Full timeIT Service Desk Analyst Location: Morden (Onsite) Contract Length: 3–4 months (possible extension or perm) Day Rate: Up to £200 Inside IR35 Start Date: 6th January A leading local authority is seeking an experienced 1st/2nd Line IT Service Desk Analyst to join their team on a temporary basis. This role is critical in ensuring the smooth operation...
-
1st Line Support
2 days ago
Morden, Greater London, United Kingdom Understanding Solutions Full timeIT Service Desk Analyst Location: Morden (Onsite) Contract Length: 3–4 months (possible extension or perm) Day Rate: Up to £200 Inside IR35 Start Date: 6th January A leading local authority is seeking an experienced 1st/2nd Line IT Service Desk Analyst to join their team on a temporary basis. This role is critical in ensuring the smooth operation...
-
Technical Support Specialist
1 week ago
Morden, Greater London, United Kingdom Understanding Solutions Full timeUnderstanding Solutions is seeking an experienced IT Service Desk Analyst to join their team on a temporary basis.This role is critical in ensuring the smooth operation of IT systems, supporting both remote and on-site staff with exceptional customer service and technical expertise.
-
Technical Service Desk Analyst
1 week ago
Morden, Greater London, United Kingdom Understanding Solutions Full timeKey ResponsibilitiesAs an IT Support Specialist, your primary responsibility will be to provide high-quality technical support to both remote and on-site staff, utilizing your exceptional customer service and technical expertise. You will be expected to troubleshoot and resolve issues across various IT systems, including Windows 10/11, Office 365, AOVPN,...
-
Community Host
4 weeks ago
Morden, United Kingdom Vivify Venues Full timeCommunity Host / Leisure Assistant - Harris Morden - Morden, London Job Type: Part Time, Zero hour contract Salary: £8.60 - £11.44 per hour Who Are Vivify?We believe nothing is more important than?people's health and happiness .What we do makes a difference.We want to inspire people everywhere to get the most out of life,?bring communities together?and to...
-
Community Host
1 month ago
Morden, United Kingdom Vivify Venues Full timeCommunity Host / Leisure Assistant - Harris Morden - Morden, LondonJob Type: Part Time, Zero hour contractSalary: £8.60 - £11.44 per hourWho Are Vivify? We believe nothing is more important than people’s health and happiness. What we do makes a difference. We want to inspire people everywhere to get the most out of life, bring communities...