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Salesforce Business Analyst

2 months ago

Wokingham, Wokingham, United Kingdom Loftware Full time
Job Title: Salesforce Business Analyst

We are seeking a highly skilled Salesforce Business Analyst to join our Business Systems team. As a Salesforce Business Analyst, you will play a pivotal role in assisting to manage our instance of Salesforce and acting as the SME for all connected apps.

About the Role:

The successful candidate will work closely with a salesforce architect and key business stakeholders to identify business requirements and translate them into Salesforce Solutions while leveraging best practices. You will take an active part in technical Salesforce projects through Discovery, Solution Design, Implementation and Support.

Responsibilities:
  • Handle various SFDC-related requests with varying levels of urgency across the business
  • Work closely with a salesforce architect and key business stakeholders to identify business requirements and translate them into Salesforce Solutions while leveraging best practices
  • Take an active part in technical Salesforce projects through Discovery, Solution Design, Implementation and Support
  • Collaborate across all levels of the organization in identifying and prioritizing operational improvements to address the company's evolving needs
  • Collaborate with our Salesforce Administration Team to help shape the vision for the internal and external use of Salesforce
  • Drive Salesforce adoption across the organization to ensure maximized use of the platform to drive business growth
  • Help create a basic Salesforce training program for new users and update existing documentation
Requirements:
  • 4+ years of hands-on Salesforce Administration experience
  • Salesforce Admin Certification
  • Ability to manage Users, Roles, Profiles, Standard & Custom Objects, Record Types, Page Layouts, Fields
  • Ability to create and manage Validation Rules
  • Experience in building and maintaining Salesforce Flows
  • Experience with Data Management and cleansing, including data loader and other data tools such as ZoomInfo, Salesloft, Ringlead or Five 9
  • Experience working in Sandbox environments and utilizing Change Sets
  • Hands on experience with a CPQ platforms (Salesforce CPQ / Revenue Cloud, DealHub, or similar)
  • Ability to perform internal system audits and prepare for application upgrades & system enhancements
Preferred Qualifications:
  • Experience with Data Visualization tools (Power BI, Qlik Sense, Tableau) desired, but not required
  • Hands on experience with Certinia PSA is desired, but not required
Why join us?
  • Working for the undisputed global leader in a business-critical industry offers unparalleled possibilities
  • Our team is made up of the most talented, curious, and inspiring people in their fields, each bringing something unique to the table
  • We use the power of the global team
  • We set you up for success. We offer comprehensive training to all employees and place an emphasis on employee development
We win with inclusion

At Loftware, inclusion, diversity, and belonging are paramount to our success and our culture. We are an equal opportunities employer. This means we are committed to recruiting qualified applicants regardless of race, color, religion, age, sex, gender, national origin, disability, or protected veteran status. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

About us:

We make the Supply Chain work

At Loftware, our end-to-end cloud-based labeling platform helps businesses of all sizes manage labeling across their operations and supply chain and our solutions are used to print over 51 billion labels every year. With over 500 industry experts and 1,000 global partners, Loftware maintains a global presence with offices in the US, UK, Germany, Slovenia, China, and Singapore making us a trusted partner for companies in automotive, chemicals, clinical trials, consumer products, electronics, food & beverage, manufacturing, medical device, pharmaceuticals, retail/apparel, and more.

More about us:

#Makeyourmark with Loftware and apply today