Operations Analyst

1 month ago

Wokingham, Wokingham, United Kingdom Loftware Full time
About Loftware

Loftware is the world's largest cloud-based Enterprise Labeling and Artwork Management provider, offering an end-to-end labeling solution platform for companies of all sizes. With a global presence and over 35 years of expertise, Loftware helps companies improve accuracy, traceability, and compliance while enhancing the quality, speed, and efficiency of their labeling.

Job Description

The Operations Administrator will collaborate with the PS management and teams to document and maintain processes, systems, and performance monitoring approaches. This role will support the global delivery of services to meet target service revenue and performance goals, as well as support Forecast, Resource Utilization, and Billing Operations for the PS team.

Key Responsibilities
  1. Lead Billing Operations and support Forecast, Resource Operations, and performance monitoring of the PS Organization.
  2. Document and maintain strategies and insights used to guide the PS teams to achieve Forecast, Resource utilization, and Billing targets.
  3. Document ways to increase revenue, decrease costs, and improve efficiency.
  4. Gather data on current operations through observations, reports, and interviews to provide insights and recommendations.
  5. Determine appropriate methods to analyze operations, relevant information, and data.
  6. Document and maintain systems used for delivering effective tracking, reporting, and communication tools to provide business unit and executive leadership with meaningful key progress results.
  7. Support the capacity planning process and standard tool set used to provide data as an input for PS organization planning.
  8. Proactively identify issues/problem areas, research the issue, document findings, and recommendations.
  9. Help departmental leaders implement new policies, procedures, processes, and assist with implementation of changes.
  10. Train employees to use new systems or follow new processes.
  11. Maintain and update policies and procedures to improve performance.
  12. Ensure compliance with established standards.
  13. Work closely with PS management to achieve outcomes based on company goals.
Required Qualifications
  1. Bachelor's degree or equivalent experience.
  2. Minimum 3 years of professional Operations Analyst or similar experience working in a large, cross-functional organization.
  3. A detail-oriented approach and a strong focus on results.
  4. Good verbal and written communication skills.
  5. Good interpersonal skills, with the ability to work collaboratively across teams and different management levels.
  6. Good analytical skills with an ability to translate data into actionable insights.
  7. Knowledge of financial & resource modeling and forecasting.
  8. High proficiency in Microsoft Office applications.
  9. Must be able to work with minimal supervision.
  10. Ability to manage multiple priorities in a fast-paced environment.
  11. Proficiency with PSA, SFDC, QlikView, project management tools, Business intelligence tools, and capacity planning tools.
  12. Understanding of Business Process Management and OPEX.
  13. Understanding of IT Service Delivery and/or Supply Chain industries.
Preferred Skills
  1. Understanding of Operations management (COM, CAE, ITIL or Six Sigma Green Belt).
  2. Understanding of Project Management principles (PMP, Agile or Prince 2).
Soft Skills
  1. A natural tenacious and confident mindset.
  2. Analytical, planning, and organizational skills.
  3. Resilient, empowering, persistent, and inductive reasoning.
  4. Curious and investigative mindset to delve into Business operations to document and maintain processes.
  5. Able to facilitate large group interactions to drive positive outcomes.
  6. Maintain high standards of honesty and integrity.
  7. Proven negotiation and mediation skills.
Why Join Us?
  1. Working for the undisputed global leader in a business-critical industry offers unparalleled possibilities.
  2. Our team is made up of the most talented, curious, and inspiring people in their fields, each bringing something unique to the table.
  3. We use the power of the global team-with multiple offices located in the US, Europe, and Asia.
  4. We set you up for success. We offer comprehensive training to all employees and place an emphasis on employee development.

  • Operations Analyst

    4 weeks ago

    Wokingham, Wokingham, United Kingdom Loftware Full time

    About Loftware:Loftware is the world's largest cloud-based Enterprise Labeling and Artwork Management provider, offering an end-to-end labeling solution platform for companies of all sizes. With a global presence and over 35 years of expertise, Loftware helps companies improve accuracy, traceability, and compliance while enhancing the quality, speed, and...

  • Operations Analyst

    3 weeks ago

    Wokingham, Wokingham, United Kingdom Loftware Full time

    About Loftware:Loftware is the world's leading cloud-based Enterprise Labeling and Artwork Management provider, offering a comprehensive labeling solution platform for companies of all sizes. With a global presence and over 35 years of expertise, Loftware helps organizations improve accuracy, traceability, and compliance while enhancing the quality, speed,...

  • Transformation Performance Analyst

    4 weeks ago

    Wokingham, Wokingham, United Kingdom Jacobs Full time

    At Jacobs, we're looking for a highly skilled Transformation Performance Analyst to join our team. As a key member of our Transformation team, you will play a crucial role in supporting financial control and value assurance of EAS's multi £billion Transformation programme.About the Opportunity:We're seeking a highly numerate analyst with the ability to draw...

  • Transformation Performance Analyst

    4 weeks ago

    Wokingham, Wokingham, United Kingdom Jacobs Full time

    About the OpportunityWe're seeking a highly skilled analyst to join our team at Jacobs, a global leader in delivering innovative solutions for a more connected, sustainable world. As a Transformation Performance Analyst, you will play a critical role in supporting our multi-billion dollar Transformation program, bridging the gap between business,...

  • Cyber Threat Intelligence Analyst

    2 weeks ago

    Wokingham, Wokingham, United Kingdom National Grid Full time

    About the RoleWe are seeking a highly skilled Cyber Threat Intelligence Analyst to join our team at National Grid. As a specialist in cyber threat intelligence, you will provide expertise in communicating risk to government and the energy sector.Develop and implement intelligence cycles to advance the understanding of current and emerging threats.Work...

  • Transformation Performance Analyst

    3 weeks ago

    Wokingham, Wokingham, United Kingdom Jacobs Full time

    At Jacobs, we believe that our greatest asset is our people, and we're looking for highly numerate analysts to join our team.The successful candidate will report to the Transformation Lead and bridge the gap between the Business, Transformation, and Finance teams, playing a crucial role in supporting financial control and value assurance of EAS's...

  • Transformation Business Analyst

    2 weeks ago

    Wokingham, Wokingham, United Kingdom Jacobs Full time

    At Jacobs, we empower employees to deliver their best work and achieve career growth within a supportive and diverse team.We offer a competitive package to retain and attract top talent, including free single medical cover, digital GP service, enhanced parental leave pay, employee assistance programs, and reimbursement for professional development and...

  • Energy System Operations Specialist

    1 week ago

    Wokingham, Wokingham, United Kingdom National Grid plc Full time

    Transforming the Energy LandscapeWe're seeking a highly skilled Performance Analyst to join our team at National Grid plc, where you'll play a pivotal role in shaping the future of Great Britain's energy system.In this exciting opportunity, you'll collaborate with various teams to ensure the integrity and reliability of energy supply across the country. Your...

  • Key Operations Executive

    3 days ago

    Wokingham, Wokingham, United Kingdom Loftware Full time

    About LoftwareAs the world's largest cloud-based Enterprise Labeling and Artwork Management provider, we boast over 35 years of expertise in solving labeling challenges for companies of all sizes. Our global presence spans offices in the US, UK, Germany, Slovenia, China, and Singapore.Job Description:We are seeking an Operations Performance Specialist to...

  • Infrastructure Solutions Specialist

    4 weeks ago

    Wokingham, Wokingham, United Kingdom Hamilton Barnes Associates Limited Full time

    About Us:Hamilton Barnes Associates Limited is a highly respected and well-established organisation renowned for excellence and innovation. We are seeking a skilled Infrastructure Analyst to enhance our IT operations.Key Responsibilities:Deploy, configure, and maintain Citrix environments (Virtual Apps and Desktops).Manage virtual desktops/applications and...

  • Cyber Threat Intelligence Specialist

    4 weeks ago

    Wokingham, Wokingham, United Kingdom National Grid Full time

    About the RoleWe are seeking a highly skilled Cyber Threat Intelligence Specialist to join our team at National Grid. As a key member of our Sector Security and Risk team, you will play a critical role in providing threat intelligence and assessment for the energy sector.Your primary responsibility will be to identify requirements and develop appropriate...

  • Senior Cyber Security Solutions Expert

    3 weeks ago

    Wokingham, Wokingham, United Kingdom Hamilton Barnes Associates Limited Full time

    We are seeking a highly skilled Senior Cyber Security Analyst to join our team at Hamilton Barnes Associates Limited.As a Senior Cyber Security Analyst, you will play a crucial role in ensuring the security and integrity of our organization's systems and data. Your responsibilities will include:Incident ResponseDigital ForensicsCyber Security...

  • Resilience Manager

    4 weeks ago

    Wokingham, Wokingham, United Kingdom Adecco Full time

    As the Resilience Manager at Adecco, you will be leading a new team of around 10 people consisting of Resilience Engineers and Analysts. On behalf of the Electricity System Operator (ESO), this team will work with internal and external stakeholders to drive the importance of risk identification and resilience, and minimise the impact of disruptions through...

  • Cyber Security Analyst

    3 weeks ago

    Wokingham, Wokingham, United Kingdom National Grid Full time

    We are one of the world's largest investor-owned energy companies, committed to delivering electricity and gas safely, reliably and efficiently to our customers and communities.About Cyber SecurityCyber security is a critical aspect of our operations, and we are seeking a talented individual to join our team as a cyber security undergraduate. If defending IT...

  • Energy Transition Specialist

    2 weeks ago

    Wokingham, Wokingham, United Kingdom National Grid Full time

    Industrial Placement - NESO Business Analyst WokinghamAbout usNational Energy System Operator (NESO) plays a crucial role in tackling climate change by transitioning GB's electricity system to net zero. We provide advice to the Government on achieving a decarbonised power system by 2030.NESO recognises the potential of bright and talented individuals, and we...

  • Associate Support Consultant

    3 weeks ago

    Wokingham, Wokingham, United Kingdom Manhattan Associates Full time

    About the RoleWe are seeking a highly skilled Associate Support Consultant to join our team at Manhattan Associates. As a key member of our support team, you will play a critical role in ensuring the smooth operation of our supply chain software solutions.Key ResponsibilitiesAnalyzing and resolving functional issues that arise post-implementationWorking with...

  • Support Consultant

    3 weeks ago

    Wokingham, Wokingham, United Kingdom Manhattan Associates Full time

    Job SummaryWe are seeking a skilled Support Consultant to join our team at Manhattan Associates. As a Support Consultant, you will play a critical role in ensuring the smooth operation of our supply chain software solutions.Main ResponsibilitiesAnalyze and resolve functional issues that arise post-implementation in connection with supply chain software...

  • Supply Chain Support Specialist

    4 weeks ago

    Wokingham, Wokingham, United Kingdom Manhattan Associates Full time

    About the RoleWe are seeking a skilled Supply Chain Support Specialist to join our team at Manhattan Associates. As a key member of our support team, you will play a critical role in ensuring the smooth operation of our supply chain solutions.Key ResponsibilitiesAnalyzing and resolving functional issues that arise post-implementation in connection with...

  • Cyber Threat Intelligence Specialist

    4 weeks ago

    Wokingham, Wokingham, United Kingdom National Grid plc Full time

    About the RoleNational Energy System Operator (NESO) is a leading organization in the energy sector, committed to ensuring a sustainable and secure energy future. As a Cyber Threat Intelligence Specialist, you will play a crucial role in providing threat intelligence and assessment for the energy sector. You will be part of a new team that will establish...

  • Divisional Accountant

    4 weeks ago

    Wokingham, Wokingham, United Kingdom InstaGroup Full time

    Job Summary:We are seeking a highly skilled Divisional Accountant to join our Energy Services Division at InstaGroup. As a key member of our finance team, you will play a crucial role in maintaining the financial integrity and accuracy of our operations.Your responsibilities will include overseeing various financial processes, reconciling accounts, and...