Care Supervisor
3 weeks ago
Job Summary:
The Care Supervisor will be responsible for ensuring the delivery of high-quality domiciliary care services that meet and exceed legislative standards. This will involve working under the direction of the Field Care Manager or Care Planner and Branch Manager to implement systems that promote quality assurance and customer satisfaction.
The ideal candidate will have experience supervising others within a healthcare setting, with excellent assessment skills and the ability to communicate effectively. A valid UK driving license and access to a car are desirable but not essential.
We offer a competitive salary of £23,100 per annum (pro-rata'd), 28 days annual leave, and a range of benefits including a cycle to work scheme, long service awards, and a workplace pension.
Key Responsibilities:
- To undertake domiciliary care risk and manual handling assessments on new clients/service users prior to the provision of a domiciliary care service.
- To maintain an effective system in consultation with the Field Care Manager or Care Planner and Branch Manager for quality assurance management based on the outcomes for service users, in which standards and indicators to be achieved are clearly defined and monitored on a continuous basis.
- To meet domiciliary care workers formally on a one-to-one basis for the purposes of direct supervision at least quarterly and keep written records on the content and outcome of each meeting.
- To assist the Field Care Manager or Care Planner and Branch Manager with the delivery of a care assistants' development and training programme to ensure members are able to fulfil and meet the changing needs of clients and service users.
- To participate in an on-call roster providing and co-coordinating cover for unplanned absence to maintain the service.
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