IT Operations Specialist

7 days ago


Chippenham, Wiltshire, United Kingdom BT Group Full time

Job Description:

This role is critical to the operational teams supporting Defence customer communications systems.

The successful candidate will be a specialist within a technical team maintaining BT's defence IT tooling platforms, which provide systems to support multiple defence contracts.

You may be required to work onsite 5 days a week in Chippenham, Hereford, Hemel Hempstead or Bristol, with one day per week working from home for professional training.

A Government Security Clearance to DV level is required, which involves residence in the UK for a minimum of 10 years. You will initially undergo SC Clearance while awaiting clearance.

Salary: £50,000

Location: Aberdare, United Kingdom

Responsibilities:
  • To ensure virtual computer systems deployed for the tooling platform are monitored and repaired.
  • To guarantee Service and Network management platforms are available to the service and support teams 24/7.
  • To provide support to the design community to ensure timely delivery of new solutions, changes and upgrades.
  • To keep current with the latest technology pertaining to their respective specialist area.
  • This role requires technical aptitude, and strong stakeholder skills to engage with customer technology experts, present designs and technical plans, roadmaps and represent BT at external technical forums with the customer.
Required Skills and Qualifications:
  • Expert knowledge or certification in VMWare virtual computing.
  • Expert knowledge or certification in Windows Operating system support – including configuration by Group Policy.
  • Expert Knowledge in one of the following technical areas:
  • Administration/Support of MS SQL Server Database infrastructures. SQL high availability, load balancing and disaster recovery practices.
  • Routing, switching and security protocols and technologies. Diagnosing network faults and actioning network configuration changes - Juniper networks and Palo Alto Firewalls experience desirable.
  • Expert Knowledge and experience of Commvault Console/ Veam or similar backup and recovery tooling. Storage Policy Management, HPE Storage Management, Tape Backup Management and of Full Disaster Recovery testing and implementation.
Benefits:
  • 10% on target bonus.
  • Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate.
  • Enhanced women's health support.
  • 25 days annual leave (not including bank holidays), increasing with service.
  • 24/7 private virtual GP appointments for UK colleagues.
  • 2 weeks carer's leave.
  • World-class training and development opportunities.
  • Option to join BT Shares Saving schemes.


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