Fundraising Operations Specialist

4 days ago


Chippenham, Wiltshire, United Kingdom New Resource Group Full time

New Resource Group is pleased to announce the recruitment of a Fundraising Operations Specialist to support the successful delivery of fundraising campaigns across various accounts.

About the Company

New Resource Group is a leading recruitment agency specialising in the charity sector. We pride ourselves on providing exceptional service to our clients and candidates alike.

Job Description

The ideal candidate will have experience in business-to-business customer facing roles, with a strong understanding of client requirements and expectations. You will be responsible for delivering campaigns on time, partnering with Campaign Executives, and offering proactive service standards to clients.

Key Responsibilities
  • Demonstrate a thorough understanding of client campaigns and prepare briefs on time
  • Partner with Campaign Executives to deliver campaigns on time
  • Offer proactive service standards to clients to maximise revenue
  • Investigate and resolve client queries/tickets
Requirements

We are looking for a candidate with:

  • Good experience of working in a client facing role
  • Excellent good planning and organisational skills
  • Effective multitasking and prioritisation skills
  • Good communication and interpersonal skills
  • Fully computer literate (MS Word, Excel, SharePoint)
Salary

The estimated salary for this role is £38,000-£42,000 per annum, based on industry standards.



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