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Conference & Events Supervisor

2 months ago

Crewe, Cheshire East, United Kingdom Crewe Hall Hotel & Spa Full time

About the Role:

We are seeking a highly motivated and experienced Conference & Events Supervisor to join our team at Crewe Hall Hotel & Spa. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and driving revenue growth through effective team leadership and upselling opportunities.

Key Responsibilities:

  • Supervise and lead a team of hospitality professionals to deliver a high standard of guest experience.
  • Work closely with your team to drive revenue growth through upselling and promoting hotel services.
  • Ensure all team members have received the necessary training to provide excellent service and promote hotel offerings.
  • Collaborate with the hotel's management team to develop and implement strategies to improve guest satisfaction and revenue growth.

Requirements:

  • Previous experience in a supervisory role in a hospitality food & beverage department.
  • Ability to work in a professional, efficient, high-quality, service-oriented operation.
  • Good knowledge of wines and spirits.
  • Excellent team motivator and team builder.

What We Offer:

  • Free health club membership (T&Cs apply).
  • Discounts across The QHotels Collection.
  • Family & Friends discounts in hotels across The QHotels Collection.
  • Support with training & professional qualifications, including course fees.
  • Various learning & development opportunities.
  • Access to an Employee Assistance Program – Hospitality Action.
  • Refer a friend scheme.
  • FREE parking.

About Us:

Crewe Hall Hotel & Spa is a 4-star, 117-bedroom property located just outside Crewe. Our hotel features a Brasserie restaurant and terrace bar, afternoon tea, private dining, and meetings and event spaces. We also offer leisure facilities including a gym, pool, sauna, steam room, two tennis courts, and a relaxing Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, and we welcome applications from candidates who require reasonable adjustments to the recruitment process.

The QHotels Collection proudly supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.