Cleanliness and Guest Satisfaction Supervisor

1 day ago


Otley, Leeds, United Kingdom Baxendale Mason Ltd Full time

Housekeeping Supervisor Job Description:

We are seeking a highly skilled Housekeeping Supervisor to join our team at a luxury hotel near Leeds. As a key member of our housekeeping department, you will play a crucial role in ensuring our hotel maintains its reputation for luxury and excellence.

About the Role: As the Housekeeping Supervisor, you will be responsible for leading the housekeeping team, ensuring all rooms and public areas are cleaned to the highest standards, and overseeing the overall day-to-day operations of the housekeeping department.

Key Responsibilities:

  • Team Leadership: Supervise, train, and motivate the housekeeping team to deliver top-quality service.
  • Quality Control: Inspect guest rooms, public areas, and back-of-house spaces to ensure standards are met.
  • Inventory Management: Manage inventory, supplies, and equipment, ensuring everything is in place and functioning efficiently.
  • Scheduling and Coordination: Coordinate daily room assignments and cleaning schedules.
  • Guest Relations: Address guest requests and concerns promptly and professionally.
  • Health and Safety: Uphold health and safety standards throughout the hotel.

What We Offer:

  • A competitive salary of approximately £28,000 - £32,000 per annum, depending on experience.
  • A supportive and collaborative team environment, fostering growth and development opportunities.
  • A comprehensive benefits package, including staff discounts, perks, and additional benefits.


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