Property Retention and Aftercare Director
3 weeks ago
**Job Title:** Property Retention and Aftercare Director
Guildmore Limited is seeking a seasoned Property Retention and Aftercare Director to oversee the post-completion phase of construction projects, managing ongoing maintenance, compliance, and tenant relations for our retained properties.
This role requires a strategic thinker who can integrate aftercare management with comprehensive property oversight, ensuring smooth project transitions and maintaining appealing, compliant, and safe properties for tenants.
Key Responsibilities:
- O oversee the post-completion phase of construction projects, ensuring a seamless transition from project completion to the aftercare phase.
- R develop and implement aftercare plans aligned with contractual obligations and Service Level Agreements (SLAs).
- A address post-completion issues or defects, working closely with the Aftersales team to resolve issues in a timely manner.
- Defect and Maintenance Management:
- S supervise maintenance operatives, assigning and monitoring tasks for timely, quality completion.
- L log, prioritize, and manage defect reports, coordinating with internal teams, direct labor, and subcontractors to resolve issues.
- Tenant Relations and Leasing:
- A act as the primary tenant contact for inquiries, onboarding, lease renewals, rent adjustments, and compliance.
- Financial and Budget Management:
- A adhere to company protocols for work and invoice approvals with senior managers.
- Health, Safety, and Compliance:
- E ensure all properties and aftercare processes comply with UK health, safety, and environmental regulations.
- Estimated Salary: £70,000 - £90,000 per annum
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