Customer Service Specialist
8 hours ago
Job Overview
We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Specialist in Swansea.
About the Role
This is an exciting opportunity to work in a fast-paced environment, providing excellent customer service and support to our clients. As a Customer Service Specialist, you will be responsible for handling customer inquiries, resolving issues, and providing a positive experience for our customers.
Key Responsibilities:
- Provide exceptional customer service through various channels, including phone, email, and in-person interactions.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Work closely with internal teams to ensure seamless communication and issue resolution.
- Participate in training and development programs to improve skills and knowledge.
What You'll Get:
We offer a competitive salary of £23,000 - £25,000 per annum, depending on experience, plus benefits and opportunities for growth and development.
What You'll Need:
To succeed in this role, you will need excellent communication and problem-solving skills, basic knowledge of Windows applications, and an excellent telephone manner. You must also be able to work well under pressure and adapt to changing priorities.
A Bit About UPS
UPS is a global company with over 115 years of experience in logistics and transportation. We are committed to delivering exceptional service and building strong relationships with our customers. As a valued member of our team, you will have access to ongoing training and development opportunities to help you grow and succeed.
-
Customer Service Support Specialist
2 weeks ago
Swansea, City and County of Swansea, United Kingdom Sitel Full timeAbout the RoleAt FoundeverTM Swansea, we are seeking a motivated and detail-oriented Customer Service Support Specialist to join our team for a temporary position. This role will provide back-office support for one of our utilities clients, focusing on delivering exceptional inbound customer service for change of tenancies.Key ResponsibilitiesListen to...
-
Customer Service Specialist
2 months ago
Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Swansea, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
-
Customer Experience Specialist
1 month ago
Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £22,000 - £28,000As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience with our company. Key responsibilities include:Providing timely and effective responses to customer inquiries.Resolving customer issues in a professional and courteous manner.Working closely with...
-
Customer Experience Specialist
4 weeks ago
Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in Swansea, United Kingdom.Key Responsibilities:Provide timely and accurate responses to customer inquiries.Resolve customer issues efficiently and escalate when necessary.Process customer orders and manage account information.Keep records of...
-
Sales and Customer Service Representative
4 weeks ago
Swansea, City and County of Swansea, United Kingdom Yours Clothing Limited Full timeRole OverviewWe are seeking a highly motivated and enthusiastic Sales and Customer Service Representative to join our team at Yours Clothing Limited.Key ResponsibilitiesDeliver exceptional customer service and ensure a positive shopping experience for all customers.Optimise sales and individual customer purchases to achieve sales targets.Operate the till and...
-
Service Engineer
4 weeks ago
Swansea, City and County of Swansea, United Kingdom Precision Recruitment UK Ltd Full timeJob Title: Service Engineer - Boiler SpecialistJob Description:We are seeking a skilled Service Engineer - Boiler Specialist to join our team at Precision People. As a Service Engineer - Boiler Specialist, you will be responsible for working in close collaboration with our customer service team to plan out your day to attend boiler breakdowns. You will...
-
Customer Service Coordinator
4 weeks ago
Swansea, City and County of Swansea, United Kingdom Vibe Recruit Full timeCustomer Service Administrator RoleWe are seeking a highly organized and proactive individual to join our team as a Customer Service Administrator. This role will involve providing exceptional customer service, processing orders, and maintaining customer accounts.Key Responsibilities:Timely order processing and dispatchOrder invoicing and...
-
Customer Service Representative
1 month ago
Swansea, City and County of Swansea, United Kingdom Owens Group Full timeJob Title: Customer ServicesWe are seeking a highly motivated and customer-focused individual to join our Customer Services team at Owens Group.Job Purpose: To provide exceptional customer service and support to our customers, ensuring timely and accurate responses to their queries and concerns.Key Responsibilities:Provide professional and courteous service...
-
Customer Service Representative
2 months ago
Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Swansea, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
4 weeks ago
Swansea, City and County of Swansea, United Kingdom SANS Institute Full timeJob SummaryWe are seeking a highly skilled Customer Service Assistant to join our team at the SANS Institute. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAct as the first point of contact for SANS customers, providing timely and effective...
-
Customer Service Representative
4 weeks ago
Swansea, City and County of Swansea, United Kingdom SANS Institute Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at the SANS Institute. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesProvide first-class customer...
-
Customer Service Representative
4 weeks ago
Swansea, City and County of Swansea, United Kingdom SANS Institute Full timeJob SummaryWe are seeking a highly skilled Customer Service Assistant to join our team at the SANS Institute. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAct as the first point of contact for SANS customers, providing timely and effective...
-
Customer Service Representative
4 weeks ago
Swansea, City and County of Swansea, United Kingdom Owens Group Full timeWe are seeking a Customer Service Representative to join our team at Owens Group. As a key member of our Customer Services team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and accurate responses to customer inquiriesLiaise with internal and external customers to resolve...
-
Customer Service Representative
4 weeks ago
Swansea, City and County of Swansea, United Kingdom UPS Full timeJob Title: Customer Service ClerkAbout the Role:We are seeking a skilled Customer Service Clerk to join our team at UPS. As a Customer Service Clerk, you will be responsible for providing exceptional customer service, dispatching packages, and performing various administrative tasks.Key Responsibilities:Field customer concerns and queriesLiaise with...
-
Customer Service Representative
4 weeks ago
Swansea, City and County of Swansea, United Kingdom C.E.M Day Ltd Full timeAbout the RoleWe are seeking a Customer Service Advisor to play a vital role in the customer experience journey at C.E.M Day Ltd.As a Customer Service Advisor, you will be the first point of contact for all Service customer enquiries and face-to-face interactions.You will facilitate effective communication between our customers and the workshop...
-
Customer Service Representative
2 months ago
Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service RoleWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our operational team, you will be responsible for delivering exceptional customer service and contributing to our business success.Key Responsibilities:Provide service and support to customers, ensuring their...
-
Customer Service Representative
2 weeks ago
Swansea, City and County of Swansea, United Kingdom SANS Institute Full timeKey ResponsibilitiesAct as the primary point of contact for SANS customers, addressing their queries and concerns in a timely and professional manner.Effectively communicate with customers via telephone and email, providing first-class service and resolving issues efficiently.Maintain accurate and up-to-date databases, ensuring seamless data management and...
-
Customer Service Representative
4 weeks ago
Swansea, City and County of Swansea, United Kingdom TSR Legal Full timeCustomer Service RepresentativeRole Overview: We are seeking a highly skilled Customer Service Representative to join our team in Swansea. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients and delegates across the EMEA region. Key Responsibilities: - Customer Interaction: Serve as the first...
-
Customer Service Representative
1 month ago
Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. Key responsibilities include:Handling customer inquiries and resolving issues in a timely and professional manner.Providing accurate information about our products and services.Working closely with other departments to ensure customer...
-
Customer Service Representative
4 weeks ago
Swansea, City and County of Swansea, United Kingdom Lidl in Deutschland Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Assistant to join our team at Lidl in Deutschland. As a Customer Assistant, you will play a key role in delivering exceptional customer service and ensuring that our customers receive the best possible shopping experience.Key ResponsibilitiesProvide excellent customer service and...