Supplier Contact Lead
2 weeks ago
The Supplier Contact Lead will work closely with the Supplier Disputes & Queries Team Leader to ensure efficient handling of supplier queries and disputes within the Payments & GFR Invoice Matching team.
Key Responsibilities:- Team Management & Resource Allocation: Manage the team's workload and resources to ensure timely responses to supplier queries and effective day-to-day operations.
- Stakeholder Collaboration: Build strong relationships with stakeholders across the Source-to-Pay (S2P) team, Commercial teams, and beyond to ensure suppliers receive the service they are entitled to.
- Escalation Management: Serve as a referral point for escalations, ensuring they are managed, documented, and resolved within the set SLAs.
- Performance Monitoring: Oversee the recording and reporting of SLAs and KPIs in an accurate and timely manner.
- Process Improvement: Evaluate and improve existing processes to enhance controls, mitigate risks, and ensure the team follows agreed procedures.
- Experience with reconciliation and journal posting
- Knowledge of SAP is highly desirable
- Strong ability to influence and manage relationships with internal and external stakeholders
- Expertise in implementing controls within processes to manage risks effectively
- Proven experience in clearing outstanding balances and resolving queries with customers
- Strong continuous improvement mindset, with the ability to drive change
- Ability to work to deadlines and deliver results within set timeframes
- Advanced Excel skills, including VLookups and Pivot Tables
Rullion Limited is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base.
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Supplier Contact Lead
2 weeks ago
Manchester, United Kingdom Rullion Limited Full timeJob Title: Supplier Contact LeadJoin Rullion Limited, a leading recruitment company, as a Supplier Contact Lead and take on a leadership role in our dynamic and process-driven environment.Job Summary:We are seeking an experienced and detail-oriented individual to manage the team's workload and resources, ensuring timely responses to supplier queries and...
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Supplier Contact Lead
2 weeks ago
Manchester, United Kingdom Rullion Limited Full timeJob Title: Supplier Contact LeadJoin Rullion Limited, a leading recruitment company, as a Supplier Contact Lead and take on a leadership role in our dynamic and process-driven environment.Job Summary:We are seeking an experienced and detail-oriented individual to manage the team's workload and resources, ensuring timely responses to supplier queries and...
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Supplier Contact Lead
2 weeks ago
Manchester, United Kingdom Rullion Limited Full timeJob Title: Supplier Contact LeadJob Summary:The Supplier Contact Lead will play a crucial role in ensuring the smooth operation of supplier queries and disputes within the Payments & GFR Invoice Matching team. This role involves managing the distribution of work, ensuring adherence to Service Level Agreements (SLAs), and supporting the team in delivering...
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Supplier Contact Lead
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Supplier Contact Lead
2 weeks ago
Manchester, United Kingdom Rullion Limited Full timeLocation: ManchesterDepartment: Payments & GFR Invoice Matching Reports to: Supplier Disputes & Queries Team LeaderDuration: 6 Months (Possibility of extension)HybridJob Overview:The Supplier Contact Lead will work closely with the Supplier Disputes & Queries Team Leader to ensure efficient handling of supplier queries and disputes within the Payments & GFR...
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