Facilities Operations Manager

1 week ago

Leeds, Leeds, United Kingdom Mitie Full time

Job Information

Job Title: Assistant Facilities Manager

Job Summary: We are seeking a highly skilled and experienced Assistant Facilities Manager to join our team at Mitie. The successful candidate will be responsible for managing and supporting individual sites or multiple sites in all aspects of the operation of the facility.

Main Responsibilities:

  • Manage and support individual sites or multiple sites in all aspects of the operation of the facility.
  • Ensure that the contracted services meet all legal, statutory and client specifications.
  • React to any day-to-day issues that arise in an expedient and professional manner.
  • Ensure that the site operates both efficiently and effectively and maintains full contractual compliance.
  • Act as the first point of contact for the School Staff, Subcontractors and MITIE Staff within the site(s).
  • Deliver the agreed services within budget and to the standard required.
  • Act as the local contact with the Local Authority, School and SPV Manager.
  • Take responsibility for the co-ordination of all services, making sure the FM services are meeting the contract requirements.
  • Manage resources to optimise and profit levels and reduce operating costs.
  • Liaise and influence SPV and Local Authority both formally and informally, via meetings, correspondence and reports in a professional manner.
  • Identify and manage potential risk and opportunities.
  • Regularly inspect the plant within the site, develop knowledge of how it works.
  • Act as the first point of contact for MITIE's PFI Helpdesk for the site(s), ensuring that items are dealt with within the agreed contracted SLA's.
  • Be aware of and monitor the contract payment mechanism to ensure minimum deductions are incurred for the site(s).
  • Oversee the on-site facilities team ensuring they carry out their roles professionally and to the required standard.
  • Assist the Facilities Manager in the management of Sub-Contracts ensuring value for money and compliance with contract specifications.
  • Manage and monitor site activities in relation to health and safety standards for Contractors in the progress of work ensuring site safety, quality, and environmental responsibilities to the satisfactory completion of all projects to meet agreed deadlines.
  • Deliver site reporting requirements, produce accurate and punctual monthly internal and external reports advising on financial and operational status of contract, together with quality, health, safety and human resources issues.
  • To be responsible for ensuring that all Facilities Management services on the site meet the quality, health and safety and environmental standards and requirements of MITIE.
  • Prepare and develop PPM programme and statutory compliance work. Manage and co-ordinate the activities of specialist subcontractors into the PPM programme.
  • Develop policies and procedures with the Local Authority and school for Facilities Management service provision.
  • Full compliance with all relevant legislation associated with the FM services. Ensuring contractors submit method statements, risk assessments, COSHH, provide PPE and report all accidents. Full compliance with all H&S legislation for both MITIE and the contractors under your discipline.
  • Manage and monitor utilities to minimise consumption and costs.
  • Develop, control and manage on site contract records in accordance with MITIE's business management system.
  • To undertake any other related duties which are within the job holders capability, according to the needs of the business.
  • Must undertake an enhanced disclosure through the Criminal Records Bureau and meet the requirements of MITIE's CRB policy

Requirements:

  • A good general education with a relevant qualification aligned to Facilities Management, and a demonstrable record of continuous personal development within the industry.
  • Proven experience of PFI Facilities Management in a complex environment, with demonstrable success in a similar service environment and capable of delivering contractual compliance in line with contract requirements.
  • Proven experience of establishing stakeholder relationships and achieving sustained operational success.
  • Ability to quickly build credible relationships with a management team and clients, and challenge when necessary.
  • Sound relationship, management and interpersonal skills.
  • Communication, influencing and negotiating skills.
  • The ability to work on own initiative and to drive improvement and change as necessary.
  • Performance driven with proven commercial/financial awareness.
  • Problem solving and decision making.
  • Flexible, adaptable and a team player.
  • PC literate with Excel and Word skills.

What We Offer:

We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us.

Benefits:

  • Virtual GP on hand for you and members of your household.
  • Financial wellbeing assistance through our Salary Finance scheme.
  • Flexible lifestyle benefits platform, Choices.
  • High street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform.
  • Cycle-to-work scheme.
  • Life cover of up to four times your salary.
  • Enhanced pension contributions.
  • Save-as-you-earn scheme.
  • Mitie Matching Share Plan.
  • Mitie Stars as recognition for their hard work.

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