Technical Support Solutions Specialist

24 hours ago


Stevenage, Hertfordshire, United Kingdom Omega Resource Group Full time

An exciting opportunity has emerged within Omega Resource Group's Customer Support & Services (CSS) division for a Through Life Engineer to oversee work packages related to influencing product design for support and developing cost-effective support solutions for global customers.

Flexible Working: We strive to accommodate a blended approach to on-site and remote working arrangements, where feasible.

About the Role:

This position requires a skilled engineer to lead work packages that impact product design for support and develop innovative solutions to reduce support costs for our international clientele.

  • Lead work packages to influence product design for support and develop cost-effective support solutions.
  • Collaborate with cross-functional teams to deliver results-driven solutions.
  • Develop and implement strategies to reduce support costs for global customers.
Requirements:

To be successful in this role, you will need:

  • A strong engineering background with experience in customer support services.
  • Excellent communication and collaboration skills.
  • A proven track record of delivering results-driven solutions.

We offer a competitive salary range of £60,000 - £80,000 per annum, along with opportunities for career growth and professional development.



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