PLM Business Support Lead and Technical Specialist
5 days ago
At MBDA UK Ltd, we are seeking an experienced PLM Business Support Lead and Technical Specialist to join our Engineering Design Capabilities' support team.
Job OverviewThis is an exciting opportunity to take a key delivery role in defining, developing, and delivering the PLM tool business support roadmap in line with MBDA's digital transformation journey.
About the RoleWe are looking for a specialist-level user support expert who can provide technical assistance to the user community in using the PLM toolset. You will be responsible for representing the UK business in leading the technical evolutions of the software and leading projects to implement new capabilities.
Key Responsibilities- Provide specialist-level user support, training, coaching, problem investigation, and administration requests.
- Strategic planning and execution skills to forward think and prepare tool support roadmaps in line with evolving tools and capabilities.
- Strong project leadership with ownership and accountability of plans, reporting, and interpreting delivery through detailed action planning.
- Leading software evolution test campaigns - representing the business application of the tool and associated processes.
To be successful in this role, you will need:
- Proficiency in PLM software, preferably PTC Windchill products.
- Strong communication skills and stakeholder engagement - able to gain feedback across different user communities.
- A good understanding of IT systems (networks, server, storage, applications, etc.).
We offer a competitive salary, benefits package, and excellent career progression opportunities.
The estimated annual salary for this role is £55,000-£65,000 depending on experience.
Additionally, you will have access to company bonus, pension scheme, overtime opportunities, flexi leave, enhanced parental leave, and fantastic site facilities.
About MBDAMBDA is a leading defence organisation committed to growing and supporting diversity in our workforce. We value our collaborative ways of working and encourage you to speak to us about any advice, support, or adjustments throughout our recruitment process.
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