Customer Service Representative

1 week ago

Dingwall, Highland, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales targets.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and requests in a professional and courteous manner.
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment.
  • Work efficiently to process customer transactions, handle cash and operate a cash register.
  • Assist with receiving and stocking deliveries, and maintain a high level of stock accuracy.
  • Work collaboratively with colleagues to achieve sales targets and maintain a positive store atmosphere.

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and nights.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
  • Opportunities for career progression and professional development.

Requirements

  • Experience working in a fast-paced retail environment.
  • Excellent customer service skills and a positive attitude.
  • Ability to work flexible hours, including evenings and weekends.
  • Basic math skills and accuracy when handling cash.

Why Join Lidl?

Lidl is a dynamic and supportive company that values its employees. We offer a range of benefits, including a competitive salary, generous holiday entitlement, and opportunities for career progression. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.

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