Customer Service Representative
4 weeks ago
About the Role
We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Dingwall Mart Road. As a key member of our store team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience.
Key Responsibilities
- Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of customer service and product presentation.
- Contribute to achieving sales targets by promoting products, providing recommendations, and engaging with customers to drive sales growth.
- Participate in visual merchandising and store displays to create an attractive and inviting shopping environment.
- Develop and maintain a thorough knowledge of products, services, and promotions to provide expert advice to customers.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and bonuses.
- A comprehensive training program to develop your skills and knowledge.
- A supportive and inclusive work environment, with opportunities for career progression and professional development.
- A range of benefits, including discounts on Tesco products, access to wellbeing services, and a pension scheme.
Requirements
- A passion for delivering exceptional customer service and a commitment to providing a high-quality shopping experience.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- A flexible and adaptable approach, with the ability to work varied shifts, including weekends and bank holidays.
- A commitment to maintaining a clean and organized store environment, adhering to health and safety standards, and promoting a positive and inclusive work culture.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter outlining your relevant experience and skills.
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