Customer Service Representative

7 days ago

Dingwall, Highland, United Kingdom Tesco Full time

About the Role

We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Dingwall Mart Road. As a key member of our store team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience.

Key Responsibilities

  • Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of customer service and product presentation.
  • Contribute to achieving sales targets by promoting products, providing recommendations, and engaging with customers to drive sales growth.
  • Participate in visual merchandising and store displays to create an attractive and inviting shopping environment.
  • Develop and maintain a thorough knowledge of products, services, and promotions to provide expert advice to customers.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program to develop your skills and knowledge.
  • A supportive and inclusive work environment, with opportunities for career progression and professional development.
  • A range of benefits, including discounts on Tesco products, access to wellbeing services, and a pension scheme.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a high-quality shopping experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A flexible and adaptable approach, with the ability to work varied shifts, including weekends and bank holidays.
  • A commitment to maintaining a clean and organized store environment, adhering to health and safety standards, and promoting a positive and inclusive work culture.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter outlining your relevant experience and skills.

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