Performance Coach
3 weeks ago
About the Role
We are seeking a highly skilled Performance Coach to join our team at Maximus. As a Performance Coach, you will play a key role in driving a high-performance culture across our Employment Advisor teams.
Your primary responsibility will be to identify, share, and model good practice, and provide development support to underperforming Advisors. You will work closely with our Business and Operations Managers to identify areas of underperformance and develop strategies to improve performance.
Key Responsibilities:
- Close liaison with Business Manager and Operations Managers to identify a caseload and prioritisation of employment advisors.
- Provide monthly feedback to the OM on observations and themes throughout the operation.
- Co-facilitation of individual advisors appointments to model best practice and to coach advisors to improve performance.
- Provide verbal and written feedback to an EA after each period of coaching for the individual to work on before the next performance coaching intervention.
- Written feedback should copy in the relevant BM and OM.
- Undertake follow observations 3 – 4 weeks after initial sessions to ensure that the learnings demonstrated at the previous interventions have been embedded into working practice
- Review and evaluation of high performing EAs with a view to identifying good practice and sharing this wider though developing tools alongside Training and Development.
- Working with Training and Development colleagues to identify and roll out learning opportunities to raise performance levels across provision and Employability as a whole.
- Support the Performance Manager with deep dive reviews of persistent areas of underperformance in branches to identify and address root cause issues.
- Work on other employability contracts / locations as required during implementation or when contracts are underperforming to share practice and improve outcomes.
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Performance Coach
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Metropolitan Borough of Kirklees, United Kingdom Maximus Full timeAbout the RoleWe are seeking a highly skilled and experienced Performance Coach to join our team at Maximus. As a Performance Coach, you will play a critical role in driving a high-performance culture across our Employment Advisor teams.Key ResponsibilitiesIdentify, share, and model good practice and provide development support to underperforming...
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Performance Coach
3 weeks ago
Metropolitan Borough of Kirklees, United Kingdom Maximus Full timeAbout the RoleMaximus is seeking a highly skilled Performance Coach to join our team. As a Performance Coach, you will play a critical role in driving a high-performance culture across our Employment Advisor teams.Key Responsibilities:Identify, share, and model good practice and provide development support to underperforming Advisors.Provide one-to-one...
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Performance Coach
3 weeks ago
Metropolitan Borough of Kirklees, United Kingdom Maximus Full timeAbout the RoleWe are seeking a highly skilled Performance Coach to join our team at Maximus. As a Performance Coach, you will play a critical role in driving a high-performance culture across our Employment Advisor teams.Your primary responsibility will be to identify, share, and model good practice, and provide development support to underperforming...
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Performance Coach
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Metropolitan Borough of Kirklees, United Kingdom Maximus Full timeGeneral information Job Posting Title Performance Coach Date Wednesday, July 10, 2024 City Kirklees Country United Kingdom Working time Full-time Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the...
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Performance Coach
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Metropolitan Borough of Kirklees, United Kingdom Maximus Full timeAbout the RoleWe are seeking a highly skilled Performance Coach to join our team at Maximus. As a Performance Coach, you will play a critical role in driving a high-performance culture across our Employment Advisor teams.Key ResponsibilitiesIdentify, share, and model good practice and provide development support to underperforming Advisors.Conduct one-to-one...
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Metropolitan Borough of Kirklees, United Kingdom Maximus Full timeAbout the RoleWe are seeking a highly skilled Performance Coach to join our team at Maximus. As a Performance Coach, you will play a critical role in driving a high-performance culture across our Employment Advisor teams.Key ResponsibilitiesIdentify, share, and model good practice among Employment Advisors.Provide development support to underperforming...
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