Client Experience Specialist

3 days ago


Coventry, Coventry, United Kingdom Optical Express Full time

**Our Approach to Patient Care:**

At Optical Express, we believe that every patient deserves exceptional care and attention. Our team of Patient Advisors play a vital role in ensuring that our patients feel valued and supported throughout their journey with us.

Key Responsibilities:

  • Building relationships with patients and ensuring regular communication prior to and following their treatment
  • Assisting in patient consultations
  • Scanning patients' eyes using state-of-the-art equipment as part of a full health check
  • Assisting patients to complete health questionnaires


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