Restaurant Operations Manager

3 weeks ago


Leeds, Leeds, United Kingdom Gaucho Full time

Gaucho seeks an accomplished Restaurant Operations Manager to lead our Leeds Restaurant. The ideal candidate will be a seasoned restaurant operator, fully accountable for guest experience, finance, sales growth, legal compliance, and team development. They will work closely with the Operations Director on projects and take full ownership of them. As an ambassador for the business, they will lead by example and drive the business forward.

Key Responsibilities:

  • Manage financials to drive sales and beat budgets
  • Yearly budget planning and maximizing covers while protecting the guest experience
  • Full accountability for team objectives and development planning
  • Effective management of rotas, employee relations, and recruitment
  • Practice an open-door policy with the team and prioritize employee welfare
  • Drive the Gaucho culture and manage both the team and senior members
  • Ensure compliance throughout the business, with the team fully trained to the correct level, and personally trained to the correct level
  • 95% and above on food audits and shield health and safety
  • A focus on guest feedback from revinate and mystery diner
  • Lead marketing initiatives

Requirements:

  • An in-depth knowledge of the hospitality industry
  • Strong experience managing a successful restaurant
  • WSET Level 2
  • Excellent communicator and aspirational leader
  • Project management

Training and Benefits:

  • 50% off your bill at all Gaucho and M Restaurants
  • Industry Apprenticeship opportunities, cycle to work scheme, and access to our RARE Benefits
  • Participate in brand decision-making
  • Quarterly dinner with CEO
  • Personal mentoring with a Director
  • Leadership development


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