Restaurant Operations Manager
4 weeks ago
Restaurant Operations Manager
Gaucho is seeking an experienced and passionate Restaurant Operations Manager to join our Leeds Restaurant. The successful candidate will be an experienced restaurant operator, being fully accountable for guest experience, finance, sales growth, legal compliance, and team development. The Restaurant Operations Manager will work closely with the Operations Director on projects and will take full ownership of them. They will be an ambassador for the business, leading by example and driving the business.
Key Responsibilities
- Managing financials by planning to drive sales and beat budgets
- Yearly budget planning and maximizing covers while protecting the guest experience
- Fully accountable for full team objectives and development planning
- Effectively managing rotas, employee relation issues, and recruitment
- Practicing an open-door policy with the team and making time to ensure employee welfare
- Driving the Gaucho culture and managing both the team and senior members
- Ensuring compliance throughout the business, with the team being fully trained to the correct level, and personally being trained to the correct level
- 95% and above on food audits and shield health and safety
- A focus on the guest feedback from revinate and mystery diner
- Leading marketing initiatives
Requirements
- An in-depth knowledge of the hospitality industry
- Strong experience managing a successful restaurant
- WSET Level 2
- Excellent communicator, and aspirational leader
- Project management
Training and Benefits
- 50% off your bill at all Gaucho and M Restaurants
- Industry Apprenticeship opportunities, cycle to work scheme, and access to our RARE Benefits
- Participates in brand decision making
- Quarterly dinner with CEO
- Personal mentoring with a Director
- Leadership development
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