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Senior Operations Manager

1 month ago

Norwich, Norfolk, United Kingdom ENGINEERINGUK Full time
Team Manager - Food/Clothing and Home - Norfolk Area

Sector: Retail and Wholesale
Role: Manager
Contract Type: Permanent
Hours: Full Time

Key Responsibilities
As a Team Manager, you will be responsible for leading the majority of our colleague population and driving sales, commerciality, and service standards within your store. Your key responsibilities will include:

  • Developing and implementing operational plans to achieve business objectives
  • Leading and motivating a team of colleagues to deliver exceptional customer service
  • Managing inventory and stock levels to minimize waste and maximize sales
  • Collaborating with other departments to achieve business goals
  • Providing coaching and development opportunities for colleagues to enhance their skills and knowledge

Benefits
As a Team Manager, you will be entitled to a range of benefits, including:

  • 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household
  • Competitive holiday entitlement with the potential to buy extra holiday days
  • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business
  • A generous Defined Contribution Pension Scheme and Life Assurance
  • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills
  • Amazing perks and discounts via our M&S Choices portal to maximize your financial and personal wellbeing
  • Industry-leading parental, adoption, and neonatal policies, providing support and flexibility for your family
  • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family