Policy Review and Risk Management Specialist
3 weeks ago
About the Role:
We are seeking a highly skilled Policy Review Advisor to join our team at Hastings Direct. As a Policy Review Advisor, you will play a crucial role in protecting our business against potential policy fraud by validating customer policies and ensuring they hold the correct information.
Key Responsibilities:
- Validate a portfolio of policies within agreed timeframes that have been identified as having application fraud indicators varying in complexity.
- Ensure that any risk information is validated efficiently and accurately by reviewing information and documents received via various communication channels.
- Identify and act on deliberate and unintentional policy misrepresentation.
- Servicing inbound and outbound calls from customers, internal colleagues and external parties.
- Reviewing received documents to ensure they are genuine and valid, taking appropriate action where necessary.
Requirements:
- An ability to apply a data driven and analytical approach to the validation of policies and documents.
- Demonstrate active listening to identify potentially deceptive behaviours.
- Natural ability to lead conversations.
- Excellent organisational skills with the ability to prioritise work and meet deadlines.
- Competent IT skills with ability to use systems necessary for the role.
- Microsoft Office Suite
- Strong written communication skills.
- Experience working in a customer facing environment with targets.
About You:
We are looking for someone who is passionate about delivering excellent customer service, has strong analytical skills and can work effectively in a fast-paced environment. If you have experience working in a contact centre or have knowledge of the insurance industry, we would love to hear from you.
Salary and Benefits:
The salary for this role is £23,500 per annum, with excellent long term progression opportunities to increase your base salary. We also offer a range of benefits including hybrid working, training and development opportunities, and a supportive team environment.
-
Risk Policy Analyst
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob SummaryAs a Risk Policy Analyst at Hastings Direct, you will play a crucial role in validating customer policies to ensure accurate information and prevent policy fraud. Your key responsibilities will include validating policies within agreed timeframes, reviewing risk information efficiently, and identifying misrepresentation.We are seeking an...
-
Risk Management Specialist
6 hours ago
Leicester, Leicester, United Kingdom Grant Thornton UK Full timeJob OverviewWe are seeking a skilled Risk Management Specialist to join our team at Grant Thornton UK. In this role, you will work closely with senior members of the Advisory, Quality Risk Management (AQRM) team to provide quality and risk management support to teams within our Deals Advisory & Consulting (DAC) practice.The ideal candidate will have...
-
Fire Risk Management Specialist
7 hours ago
Leicester, Leicester, United Kingdom Austin Fraser Full timeJob OverviewThe role of Fire Risk Management Specialist is a key position within our organization. As a Fire Risk Management Specialist, you will be responsible for managing fire risk to protect and safeguard vulnerable individuals. This includes advising on fire-related statutory compliance to ensure business continuity, efficiency, and safety across the...
-
Business Support Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Otis Full timeJob Title:Business Support Specialist - Contract Risk ManagementAbout OtisAt Otis, we are committed to delivering exceptional service and support to our customers. As a Business Support Specialist - Contract Risk Management, you will play a critical role in ensuring compliance with our financial and contract policies.Key ResponsibilitiesReview contractual...
-
Claims Review Specialist
1 week ago
Leicester, Leicester, United Kingdom Hastings Direct Careers Full timeJob Description: As a Fraud Investigator, you will conduct new reviews of newly identified claims which are of concern, supplying guidance or feedback to the wider claims teams as necessary. You will also conduct investigations into suspected fraudulent activity, working closely with other departments to identify and prevent potential risks. This is an...
-
Risk Management Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeRole OverviewWe are seeking a highly skilled Risk Management Specialist to join our team at Hastings Direct. As a key member of our operational leadership team, you will be responsible for reviewing and monitoring outcomes/KPIs using data to support improvements through technical development (creation of material and delivery).About the RoleThe successful...
-
Risk Management Specialist
3 weeks ago
Leicester, Leicester, United Kingdom LER (SG) Ltd Full timeCompany Overview:LER (SG) Ltd supplies and installs specialist equipment to both commercial and domestic customers. They are now seeking a Risk Management Specialist - Health and Safety to manage the health and safety of over 60 remote workers (field service engineers). This office-based role will provide an excellent opportunity for someone looking to...
-
Risk Assessment Specialist
1 week ago
Leicester, Leicester, United Kingdom Pertemps Network Group Full timeWe are looking for a skilled Risk Assessment Specialist to join our team at Pertemps Network Group. The successful candidate will be responsible for conducting thorough risk assessments and site inspections, developing and implementing health and safety policies and procedures, and providing expert advice on regulatory compliance and safety best...
-
Risk Management Specialist
12 hours ago
Leicester, Leicester, United Kingdom Arthur J. Gallagher & Co. (AJG) Full timeResponsibilitiesCustomer Service: Ensure all customer details are recorded accurately and entered onto the system in a timely fashion to maintain data integrity.Policy Management: Manage insurer and customer queries about policies, confirm cover with relevant insurers, process policies, and chase outstanding documentation when required.Credit Control: Deal...
-
Health and Safety Risk Management Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Yü Group Full timeWe are seeking a Health and Safety Advisor to join our team at Yü Group, one of the UK's fastest growing business gas, electricity and water suppliers. The ideal candidate will have a strong background in health and safety risk management, with experience in developing and implementing policies and procedures to ensure compliance with relevant legislation...
-
Policy Validation Specialist
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleIn this exciting opportunity, you will be responsible for ensuring that policies meet customers' needs by providing appropriate cover and risk information. You will work closely with our team to validate risk information, identify misrepresentation, and support customers with complaints.To succeed in this role, you will need to have excellent...
-
Lending and Risk Management Specialist
2 days ago
Leicester, Leicester, United Kingdom City & County Credit Union Full timeAbout City & County Credit Union">We are recruiting for a Lending Officer/Credit Officer to join our team, providing exceptional customer service to our Real Estate Finance customers.Key Responsibilities:Compliance with regulatory requirements.Risk management and reporting.Customer complaint handling.Subject matter expertise in customer services.Maintenance...
-
Risk Management Specialist
3 weeks ago
Leicester, Leicester, United Kingdom IOSH Full timeAbout the RoleWe are seeking a skilled Risk Management Specialist to join our team at IOSH. The successful candidate will be responsible for evaluating learner portfolios against assessment criteria and making decisions on evidence quality.
-
Risk Management Specialist
4 weeks ago
Leicester, Leicester, United Kingdom University Of Leicester Full timeAbout the role:We are seeking a skilled Risk Management Specialist to join our team at the University of Leicester. This is an exciting opportunity to provide support to the wider university community.The successful candidate will have overall responsibility for managing the departmental travel and motor accounts, including negotiation and settlement of...
-
Risk Management Specialist
7 hours ago
Leicester, Leicester, United Kingdom OUTCO Full timePursue a Rewarding Career in Risk ManagementAbout the JobOUTCO is recruiting a seasoned Risk Management Specialist to support the SHEQ department in meeting legislative requirements.Main ResponsibilitiesProvide expert advice on legislative changes affecting business practice.Ensure strategic aims are understood and met by operations.Lead incident...
-
Risk Management Specialist
2 days ago
Leicester, Leicester, United Kingdom Samworth Brothers Full timeJob OverviewThe Samworth Brothers Team is seeking a skilled Risk Management Specialist to ensure the technical integrity of our site is maintained. This role involves ensuring that all aspects of food safety, quality, and legality for our products are complied with.Key ResponsibilitiesUpdate Technical Systems to allow the production of safe, legal, and...
-
Risk Management Specialist
2 weeks ago
Leicester, Leicester, United Kingdom Avature Full timeCompany Overview:At Avature, we value a corporate culture based on loyalty, integrity, and respect. We believe in providing our employees with comprehensive training and development opportunities to enhance their skills and knowledge. Our company offers an attractive salary reflecting skills, competencies, and potential, estimated at £60,000 - £80,000 per...
-
Facilities and Risk Management Specialist
1 week ago
Leicester, Leicester, United Kingdom Ellie Mental Health - 178 Full timeJob SummaryEarn a competitive salary of £65,000 - £85,000 per annum as a Facilities and Risk Management Specialist at Ellie Mental Health. About the RoleWe are seeking an experienced Facilities and Risk Management Specialist to join our team. The successful candidate will be responsible for managing facilities, risk, and safety protocols, ensuring...
-
Risk Management Trainee
3 weeks ago
Leicester, Leicester, United Kingdom Aston Charles Full timeJob Overview:This role presents a unique opportunity for Engineering graduates to embark on a rewarding and recession-proof career in corporate insurance. You will join the specialist team of a leading global insurance broker, renowned for its enviable client list, comprising some of the largest and most complex businesses globally.About the Role:As a...
-
Financial Risk Protection Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout Hastings DirectHastings Direct is a leading provider of insurance products in the UK, committed to protecting customers against potential risks.Job OverviewWe are currently seeking a Financial Risk Protection Specialist to join our team. This role is ideal for individuals who are passionate about identifying and mitigating financial risks.Key...