Chief Business Officer

6 days ago


Harrogate, North Yorkshire, United Kingdom Stratstone Full time
About the Role

We are seeking a highly experienced and motivated Chief Business Officer to join our team at Stratstone. As a key member of our leadership team, you will be responsible for driving the financial performance of our business, empowering your team to excel, and contributing to the growth and success of our organization.

Key Responsibilities
  • Financial Performance: Deliver top financial results across all departments, ensuring a first-class experience for associates and customers.
  • Process Excellence: Ensure all processes and standards are met in line with regulatory requirements, maintaining showroom excellence in line with manufacturer standards.
  • Customer Service: Champion outstanding customer service, coaching your team to deliver exceptional service throughout their respective teams.
  • Leadership: Lead from the front on all aspects of the dealership, including new and used car sales, associated products, parts, labor, and aftersales care.
  • Talent Management: Recruit, develop, and retain talented associates, motivating them to excel and supporting them with regular reviews, training, and progression plans.
  • Manufacturer Relationships: Build meaningful relationships with manufacturers, implementing brand strategies, policies, and procedures to an exceptional level.
Requirements
  • Leadership Experience: Proven top-performer at leadership level within the automotive sector, driven by a passion for the industry.
  • Legislative Knowledge: Knowledgeable of vehicle, consumer credit, and trade practice legislation, with the ability to satisfy the requirements of GI Compliance and be of 'good financial repute'.
  • Financial Management: Experienced in managing budgets and leading high-performing teams, dedicated to motivating and coaching your team to excel.
  • Customer Focus: Customer-orientated with excellent communication skills and a people-first mindset.
About Us

At Stratstone, we are committed to delivering exceptional results and creating a culture that enables our team members to thrive. We believe in nurturing talent from within, creating a culture where growth is our mission. If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply.



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