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Collections Specialist
2 months ago
We are seeking a highly motivated and customer-focused individual to join our Collections team as a Collections Specialist. As a key member of our team, you will play a vital role in assisting customers facing financial difficulties in managing their billing obligations effectively.
Key Responsibilities- Provide exceptional customer service and support to customers via various communication channels.
- Identify and proactively offer information about relevant support services to customers who may struggle to meet their financial obligations.
- Maintain a customer-centric focus while striving to meet and exceed financial targets, ensuring a balanced approach that supports both customer welfare and business objectives.
- A dynamic and supportive team environment that fosters collaboration and innovation.
- Opportunities for professional growth and development in a rapidly evolving industry.
- A comprehensive benefits package, including enhanced maternity, adoption, and paternity pay, as well as enhanced sick pay and a cycle to work scheme.
- A dog-friendly office and a stocked kitchen with breakfast cereals and pastries.
Bunch is a tech-enabled scale-up that is dedicated to helping thousands of people simplify their bills. We are a fun, energetic, and hard-working team led by our CEO Elliott, who champions collaboration, innovation, and high performance.
