Retail Sales Associate

4 weeks ago

Hove, Brighton and Hove, United Kingdom COOK Trading Ltd Full time

Remarkable Service

We're looking for a Retail Team Member to join our team in Hove. As a key member of our Cook family, you'll be responsible for delivering exceptional customer service and ensuring a remarkable shopping experience for our customers.

Key Responsibilities:

  • Provide outstanding customer service, ensuring every customer feels valued and supported.
  • Offer product recommendations and provide expert information about our food, as appropriate.
  • Share information with customers on new products, serving suggestions, and garnishes.
  • Be thoughtful and help customers with their shopping, whether it's carrying bags to their car or entertaining children.
  • Use your knowledge to help customers plan menus or advise on catering for occasions.

Remarkable Business

As a Retail Team Member, you'll also be responsible for:

  • Knowing your shop targets and aiming to meet them.
  • Maintaining a clean and spotless shop, including replenishing stock and rotating inventory.
  • Operating the till efficiently and accurately, using in-store computer systems to record data.
  • Understanding shop paperwork, including necessary legal checks and their purpose.
  • Opening and closing the shop, as well as cashing up at the end of the day.
  • Assisting with stock taking and ensuring paperwork is complete and accurate.
  • Supporting your Shop Manager and Team members by being an active part of the team.

About Us

Cook Trading Ltd is a food business that prides itself on delivering exceptional customer service and providing a remarkable shopping experience. We're looking for a Retail Team Member who shares our values and is passionate about delivering outstanding customer service.

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