Customer Service Representative
1 month ago
About the Role
As a Tesco colleague, you will be at the heart of everything we do, serving our customers with passion and pride. Your role will be to provide exceptional customer service, ensuring that every customer leaves the store with a smile.
Key Responsibilities
- Build rapport with customers and tailor your service to meet their needs.
- Work closely with colleagues to maintain a clean and well-stocked store environment.
- Process transactions accurately and efficiently, handling customer queries and complaints in a professional manner.
- Participate in seasonal, community, and charity events to create a great inclusive atmosphere.
- Contribute to achieving sales targets by promoting products and services to customers.
What We Offer
- A competitive hourly rate starting from £12.02, increasing to £13.15 for stores within the M25.
- A minimum of 16 guaranteed hours per week, with opportunities to work fewer hours (minimum 12) if preferred.
- 10% discount on purchases, 15% discount at pay day weekends, and an additional card to share with family.
- Free wellbeing services, life cover, and an award-winning pension with matching contributions up to 7.5%.
- Uniform provided and policies to support you for all of life's moments, big and small.
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