Part Time Accommodation Coordinator

2 weeks ago


London, Greater London, United Kingdom Hire Ground Full time

Hire Ground offers a competitive salary of £30,050 per annum (equivalent to £18.06 per hour) for a 4-day working week.

The successful candidate will provide an exceptional housing management service, ensuring outstanding customer satisfaction and delivery by being the primary point of contact for tenants.

Key Responsibilities:
  • Ensure that accommodation is safe, comfortable, and suitable for occupants, adhering to Health & Safety law and best practices.
  • Conduct regular checks to ensure compliance and maintain accurate records.
  • Deliver a consistently excellent service to tenants and residents, demonstrating company values and making a positive impact on their lives.
  • Interview and assess applicants, ensuring they have a positive attitude towards sharing, realistic expectations, and awareness of their obligations towards housemates and the organisation.
  • Engage with tenants, consider their views, and ensure their ideas are taken into account.
  • Establish positive relationships, intervene promptly in tenant disputes, and respond effectively to anti-social behaviour and tenancy breaches.
  • Manage property allocation, conduct accompanied viewings, and oversee the sign-up process, ensuring new tenants understand their rights and responsibilities.
  • Enforce arrears recovery policy, including proactive discussions, early intervention, home visits, and court attendance as necessary.
  • Perform regular stock condition inspections, health and safety checks, and service inspections, addressing any issues affecting neighbours or residents.
  • Collaborate with tenants to develop priorities for minor works and environmental improvements, focusing on décor, communal areas, and gardens.


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