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Customer Service Representative

2 months ago

Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full time
Customer Service Advisor Role

We are seeking a skilled and enthusiastic Customer Service Advisor to join our team at First Recruitment Services. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and other communication channels
  • Resolve customer complaints and issues in a professional and courteous manner
  • Provide accurate and timely information to customers regarding their queries
  • Work collaboratively with internal teams to resolve customer issues
  • Meet and exceed customer satisfaction targets
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.