Customer Service Associate

4 days ago


Ballymena, United Kingdom Winemark Full time
Customer Service Associate:

We are seeking a highly skilled and motivated Customer Service Associate to join our team at Winemark in Ballymena. This is a full-time permanent position that offers a competitive salary of £19,000 - £22,000 per annum.

Key Responsibilities:
• Provide exceptional customer service by addressing customer inquiries, resolving issues, and ensuring a positive shopping experience.
• Maintain a high level of product knowledge to effectively communicate with customers and identify selling opportunities.
• Collaborate with the Store Manager to achieve sales targets, manage inventory, and maintain store appearance.

Requirements:
• Maths and English GCSE Grade C or above (or equivalent).
• Previous experience in a retail environment, preferably in customer-facing roles.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet sales targets.

What We Offer:
• Competitive salary of £19,000 - £22,000 per annum.
• Opportunities for career development and advancement within the company.
• A supportive and dynamic work environment.

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