Customer Service Representative

1 day ago


Ballymena, United Kingdom Black Fox Solutions Full time

We are seeking a skilled and professional Customer Service Representative to join our team at Black Fox Solutions. The successful candidate will be responsible for liaising with customers via email and telephone, processing and inputting orders, managing deliveries, and providing general office administration support.

The ideal candidate will have at least 1 year of experience in an administration or customer service role, proficiency in MS Office, and previous experience in the textiles industry is advantageous. In return, we offer a competitive salary of up to £26k per annum.

As a key member of our team, you will be responsible for:

  • Liaising with customers to resolve queries and provide excellent customer service
  • Processing and inputting orders efficiently and accurately
  • Managing and organizing deliveries to meet deadlines
  • Preparing and sending monthly customer reports
  • Providing general office administration support as required

If you have a passion for delivering exceptional customer service and are looking for a new challenge, we would love to hear from you



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