Operational Resilience Manager

4 weeks ago


London, Greater London, United Kingdom Liberty Specialty Markets Full time
Job Title: Operational Resilience Manager

Liberty Specialty Markets is seeking an experienced Operational Resilience Manager to join our team. As a key member of our Operations - COO division, you will be responsible for ensuring the resilience of our business services against threats.

The successful candidate will have a good understanding of Operational Resilience disciplines and regulatory expectations. They will be an Operational Resilience practitioner with relevant 1LOD experience implementing and maturing strategies and frameworks.

The role will involve maintaining and maturing the organisation's Operational Resilience policy, framework, and strategy across the organisation. You will also be responsible for overseeing the preparation of ongoing operational resilience MI and reporting into all relevant governance forums.

Key responsibilities will include:

  • Responsible for the maintaining and maturing of the organisation's Operational Resilience policy, framework, and strategy across the organisation.
  • Oversee the preparation of ongoing operational resilience MI and reporting into all relevant governance forums.
  • Report, manage, and where required, escalate identified resilience risks.
  • Provide direction on the production of the Operational Resilience Annual Review with the Important Business Service (IBS) owners.
  • Provide guidance to business and function stakeholders from an Operational Resilience perspective.
  • Acting as the Subject Matter Expert (SME), establishing strong relationships with business and functional leads.
  • Provide support for drafting Regulatory enquiries where required.
  • Become the SME/super user of Operational Resilience tool and provide ongoing support and training to the Business.
  • Ongoing relationship management with 3rd party vendors to enlist their help with improving 3rd party resilience.
  • Engage and collaborate with other key strategic objectives covering business continuity, DORA, Third Party Supplier Management, and other Operational Resilience risk reduction activities.

The ideal candidate will have a strong understanding of Operational Resilience disciplines and regulatory expectations. They will be an experienced Operational Resilience practitioner with relevant 1LOD experience implementing and maturing strategies and frameworks.

Key skills and qualifications include:

  • A good understanding of Operational Resilience disciplines and regulatory expectations.
  • Operational Resilience practitioner with relevant 1LOD experience implementing and maturing strategies and frameworks.
  • Demonstrated experience with delivering or managing regulatory initiatives.
  • Working knowledge of BCP, Disaster Recovery, Third-Party Risk, and related to Operational Resilience.
  • Strong experience of business process improvement and strategy management.
  • Experience of resilience considerations and touch points across Technology, Third parties, and Data.
  • Ability to pull together impact assessments, gap analysis, and summary of findings in a succinct manner.
  • Good knowledge of risk management, operational risk, and controls in financial services.

Liberty Specialty Markets is an equal opportunities employer and welcomes applications from all qualified candidates. We offer a vibrant and inclusive environment, promoting diversity, equity, and inclusion (DEI). Our Inclusion Matters framework and employee-led networks strengthen the diversity of our workforce and our inclusive environment. We are committed to providing a supportive culture, promoting a healthy work-life balance, and working flexibly.



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