Operational Resilience Manager

1 month ago

London, Greater London, United Kingdom ION Group Full time
Job Description

The successful candidate will have a proven track record of developing, reporting, and analytics for risk and/or operational resilience. They will be responsible for managing and reporting all aspects of operational resilience, including supporting the mapping of business-critical business services and aligning with industry best practice and regional regulatory requirements.

The role holder will work as part of the Operational Resilience function and will contribute to broader resilience/BCP, and crisis management work delivered by the Head of Operational Resilience.

Key Responsibilities:

  • Play a leading role in reporting the maturity of the operational resilience programme and associated risks.
  • Create and oversee the training of ION staff members on the Fusion software tool (operational resilience tool).
  • Create a database and management structure for monitoring ION's critical 3rd parties within the risk management framework.
  • Manage and configure updates and operational improvements to the resilience software tool (Fusion RM).
  • Manage and configure data feeds for the Operational resilience tool to ensure the accuracy and content of the data meets ION requirements.
  • Liaise with technical teams to develop IT Disaster recovery reporting and risk status.
  • Create a controls framework for monitoring and measuring the operational resilience programme.
  • Contribute to horizon scanning, scenario, and strategic risk analysis to help identify, quantify, evaluate, and plan for potential future reputation and policy risks within the context of the company strategy and positioning.
  • Collaborate effectively with other senior internal stakeholders and develop escalation frameworks from incident to crisis management across IT, BCP, communication, and vendor management stakeholders.

Required Skills, Qualifications, and Experience:

  • Has experience in a risk and/or operational resilience function.
  • Has prior experience of organising and managing risk committees and reporting functions.
  • Has hands-on experience of managing software tools and the implementation and maintenance of, ideally in the risk space.
  • Experience of training staff members and business areas on the use of software tools for operational resilience and how to best configure.
  • Can create training manuals to support staff implementation for the software tool.
  • Has experience in managing a controls environment and reporting process for a risk function or similar.
  • Technically proficient, with the ability to manage data feeds and configurations for the required interfaces in operational resilience.
  • Will capture all data for operational resilience and be able to create reports for both internal reporting, audit/regulatory reporting, and client reporting.
  • Has prior experience of interacting with stakeholders from different territories/markets to identify geographical/local risks and support on preparation/management as needed.

About ION Group:

We're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.

Over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading, and risk.

Over 800 of the world's leading banks and broker-dealers use our electronic trading platforms to operate the world's financial market infrastructure.

Our ever-expanding global footprint, cutting-edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.

ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

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