Operational Resilience Manager

4 weeks ago


London, Greater London, United Kingdom Northern Trust Corporation Full time

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized financial institution with a rich history dating back to 1889.

We are proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by upholding our core values of service, expertise, and integrity.

Role/Department

The Operational Resilience Business Continuity Management (BCM) Team Manager will support the Operational Resilience Central Team and Practice Lead in coordinating Business Continuity Management across Business Units and Corporate Functions.

This role will develop and implement Northern Trust's Operational Resilience Framework and policies relevant to BCM, enhancing the Firm's resilience and enabling it to plan for and respond to significant business disruption.

Key Responsibilities:

  • Analyze business continuity requirements and develop robust recovery strategies to prioritize service continuity.
  • Implement and embed the Operational Resilience framework/Business Continuity requirements across Business Units and Corporate Functions.
  • Develop and maintain Operational Resiliency plans to facilitate the recovery of key resources, people, processes, technology, facilities, and vendors.
  • Understand business exposures and potential business impacts.
  • Report on Business Continuity Risks.
  • Provide management reporting on recovery capabilities and remediation activities.
  • Collaborate with the Non-Financial Risk function and Business Continuity stakeholders to develop and maintain Business Continuity strategies, policies, and standards.
  • Identify and solve complex operational problems, leveraging resources within or outside the Operational Resiliency department.
  • Stay current on regulatory requirements, internal policies, and controls related to operational resilience and business continuity.

Skills/Experience:

  • Substantial experience in Business Continuity Management/Operational Resiliency.
  • Manages related teams, sets team priorities, and allocates resources to align with business objectives.
  • Working knowledge of relevant standards and regulations, such as ISO22301 and FCA/PRA/FFIEC/BoE.
  • Working knowledge and understanding of Business Continuity Management technology tools, specifically in relation to Fusion.
  • Management skills, proven stakeholder engagement experience, engaging and inclusive management style, with experience of managing Business Continuity/Operational Resiliency/Incident Management/operational processes/risk management initiatives.
  • Demonstrated ability to collaborate cross-functions to achieve measurable results.

Working with Us:

As a Northern Trust partner, you will be part of a flexible and collaborative work culture in an organization where financial strength and stability are assets that empower us to explore new ideas.

We encourage movement within the organization, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve.

Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies.

Build your career with us and apply today.

Reasonable Accommodation:

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .

We hope you're excited about the role and the opportunity to work with us.

We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.



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